Production Manager

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Cardiff, Newcastle, Maitland & Hunter Region, NSW
Lead the Team at CF Aust

Caravan Fix Cardiff is part of our national repair network, who are seeking an enthusiastic, hands-on Production / Site Manager to lead our talented team.

If you're a motivated leader who takes pride in quality workmanship, enjoys creating efficient workflows, and values being part of a family-oriented, locally grounded team, then this is the opportunity for you.

This is a full-time leadership role with the chance to grow your career in one of Australia\'s fastest-growing industries, while enjoying the support of a national company with strong local roots.

As our Production / Site Manager, you'll be responsible for the safe and efficient daily operations across our caravan repair facility in Cardiff. You'll oversee job allocation, coordinate repairs, support technicians, and ensure customer satisfaction remains high.

Your Core Responsibilities:

Leadership & Workflow Management

• Lead a team of caravan technicians
• Schedule jobs and manage repairs to meet quality and delivery targets
• Ensure effective communication between trades, customers, and office staff

Workshop Operations

• Oversee a variety of repairs including insurance work, re-sheeting, 12V installations, accessories, water systems, and cabinetry
• Support staff in diagnosing and resolving technical issues
• Manage sublet work, parts procurement, and supplier relationships
• Maintain clean, organised, and compliant workshops

Customer Communication

• Provide accurate repair updates and timeframes
• Liaise with customers and insurers professionally and respectfully
• Handle concerns or escalations with care and confidence

Compliance & Quality Assurance

• Ensure OHS/WHS procedures are followed
• Perform final inspections to uphold quality standards
• Promote safe work practices and lead by example

Must-Have Attributes

• Previous experience in caravan, automotive, or mechanical repairs
• Strong team leadership and organisational skills
• Hands-on problem solver with a mechanical mindset
• Confident communicator—able to lead teams and reassure customers
• Computer-literate and comfortable with workshop systems
• Trade background in auto, mechanical, cabinetry, or electrical fields
• Knowledge of plumbing, 12V systems, or RV accessories
• Forklift licence (or willingness to obtain)
• Welding or fabrication experience
• Exposure to iBody or other job tracking platforms
• Be part of a locally respected business with national scale
• Enjoy the stability of a full-time role with family-friendly hours (Mon–Fri)
• Career growth pathways into regional or national leadership roles
• Competitive pay based on skills and qualifications
• A culture that values honesty, self-confidence, and initiative

This is your chance to shape the future of caravan repairs in Newcastle and beyond. If you\'re ready to take the next step in your career with a team that values quality, integrity, and innovation, we want to hear from you.

Apply now to join Caravan Fix and take the lead across the Hunter region.

Salary match Number of applicants Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years\' experience do you have as a site manager?
• How many years of people management experience do you have?
• Which of the following forklift licences do you have?
• Have you worked in a role which requires a sound understanding of OH&S/WHS?
• What\'s your expected annual base salary?
• How much notice are you required to give your current employer?

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