Operions and Quality Management Coordinor

Operations and Quality Management Coordinator

• Ability to transfer or take LSL (Long Service Leave) within Local Government

About Merri-bek City Council

Merri-bek City Council is a progressive council of 175,000 residents: one community, proudly diverse. Our council area sits within the banks of the Merri Creek and the Moonee Ponds Creek, and includes Brunswick, Coburg, Fawkner, Glenroy, Gowanbrae, Hadfield, Oak Park and Pascoe Vale. Our city is vibrant and energetic, known for its active community, cultural diversity, creative industries and the arts. Our long-term vision has ambitious goals for environmental sustainability, social justice, community wellbeing, and creating great places. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne's CBD, there are excellent public transport options and great food and cafés right at the doorstep.

Merri-bek Council strives to be a contemporary, innovative and collaborative organisation with a deep commitment to engaging and supporting the Merri-bek community. Our organisational vision is to be one team, brave and diverse, making a difference.

We pride ourselves on being an inclusive and welcoming workplace. We offer flexible and hybrid work options and genuinely care about providing our staff work/life balance. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne's CBD, there are excellent public transport options and great food, cafés, parks and a cinema right at the doorstep. Merri-bek is a great place to live, work and play.

About the role

An exciting opportunity exists for an Operations and Quality Management Coordinatorto manage the operations of the Food Services Programme(FSP)and Quality Management system encompassing food services preparation and delivery to eligible Merri-bek residents.

The role will include:

• Coordinating quality management activities.
• Coordinating and maintaining audit compliance and food safety program.
• Ensuring that all staff are trained and meet essential quality and mandatory compliance requirements.
• Monitoring operational trends and looking for opportunities for continuous growth and improvement.

Through this experience, the successful candidate will have the opportunity to work as a part of a motivated team, committed to providing high quality services to residents.

Skills and experience require to perform the role

• Tertiary qualifications, Degree/Diploma in a relevant field.
• Minimum of 3 years management experience within a relevant industry area.
• Qualified Food Safety Supervisor (minimum competency standards Health and Community Services sector) with well-developed knowledge of current Food Safety and OH&S Legislation and demonstrated ability to maintain systems as per legislative requirements.
• Well-developed and demonstrated real world skills in Quality systems and assurance, continuous improvement, implementation, monitoring and audit systems and processes.
• Knowledge and understanding of the Commonwealth Home Support Program, particularly Delivered Meals and how these principles/standards can be operationalised to meet the nutritional needs of older people, people with a disability and their carers.
• Excellent written and verbal communication skills.

What the role can offer

• The opportunity to work alongside a professional and supportive team
• Salary sacrifice options
• Extensive opportunities for training and career development
• Wellness programs

Further support offered for our staff

• Up to 20 weeks primary & up to 5 weeks secondary parental leave
• Purchase leave
• Ceremonial leave
• Gender affirmation leave
• Family violence leave

For further information about this position please contact Scott Lovegroveon9240 2345 .

Applications close: 11:30pm, Thursday 11 September 2025.
*in the case that we receive a high volume of applications, we reserve the right to close this advertisement before the current closing date.

Please note that when applying for this role, you may be required to attach your valid WWCC and Qualifications. Please have this ready when completing your application.

How to apply

Please fill out an application using our online recruitment system. You will be required to upload your CV, a cover letter outlining your relevant skills and experience. You do not need to respond to the individual Key Selection Criteria. Please also upload any other relevant documents.

*Please note that some documents relating to this position may reference Moreland City Council. We are in the process of updating the councils new name of Merri-bek City Council.

Please note that applications must only be submitted online, applications will not be accepted via email.

Merri-bek City Council is proudly diverse and an equal opportunity employer. We encourage applications from the Aboriginal and Torres Strait Islander community, people with disability, and people from every culture, sexuality and gender identity, age and ethnic background. Merri-bek City Council is a Child Safe organisation.

Merri-bek is focused on diverse representation of the community we serve. With this we value lived experience that could contribute to the shaping of this role and in turn will continue to provide representation and growth of safe and inclusive work culture.

We encourage everyone to apply and discuss opportunities to develop your knowledge and experience. Council is committed to removing barriers and access to employment where possible at any point in the recruitment, onboarding and during your time at Council. For further information regarding access or modifications you may require for a recruitment process please contact Danni Jovanovic, Recruitment Business Partner on recruitment@merri-bek.vic.gov.au

Our Commitment

In May 2021, Merri-bek Council adopted a revisedStatement of Commitment to Wurundjeri Woi-wurrung People and Aboriginal and Torres Strait Islander communities of the municipality. The statement recognises the Wurundjeri Woi-wurrung people as the traditional owners of the lands and waterways of our municipality.

Merri-bek City Council is committed to being a Child Safe Organisation and has zero tolerance for child abuse.We believe children and young people have the right to be and feel safe and that their safety and wellbeing is the responsibility of everyone. You can read more about ourChild Safety Commitment Statement on our website.

Unlock job insights

Salary match Number of applicants Skills match

Moreland is a municipality in the inner north of Melbourne, Australia.

The City of Moreland covers 50.9 square kilometres and is one of Melbourne's most populous municipalities with more than 160,000 people.

The City of Moreland lies between 4 and 14 kilometres north of central Melbourne.

It is bordered by the Moonee Ponds Creek to the west, Merri Creek to the east, Park Street to the south and the Western Ring Road to the north.

Source: This is an extract from the company's own website.

Moreland is a municipality in the inner north of Melbourne, Australia.

The City of Moreland covers 50.9 square kilometres and is one of Melbourne's most populous municipalities with more than 160,000 people.

The City of Moreland lies between 4 and 14 kilometres north of central Melbourne.

It is bordered by the Moonee Ponds Creek to the west, Merri Creek to the east, Park Street to the south and the Western Ring Road to the north.

Source: This is an extract from the company's own website.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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