Team Leader Family and Youth Services

2 days ago Be among the first 25 applicants

• Based in Hastings
• SCHCADS Level 7, $117,363.73 pro rata (plus super and salary packaging)
  
  

Job Description

About the role

• Employment Status: Permanent Part time (0.6 FTE)
• Based in Hastings
• SCHCADS Level 7, $117,363.73 pro rata (plus super and salary packaging)
  
  

Role Purpose

The Team Leader - Family Services leads family support practitioners within an integrated team of professionals whose focus includes integrated family services, family violence specialist case management and group programs. The position is based at our Hastings office and participates in the Bayside and Peninsula Family Services Alliance. The Team Leader brings experience and an understanding of practice supervision, people leadership, quality and service improvement to facilitate and ensure the delivery of effective, high-quality services and outcomes to clients.

Team Leader is responsible for assisting in the day-to-day operations, supervision and reporting in line with service agreements and organisational expectation and will assist to develop and lead a highly competent, engaged and passionate professional team.

Key Responsibilities

• Lead the Family Services team in Bayside Peninsula to empower women, child and families consistent with Good Shepherd's mission, service strategic plan and relevant partner and funding agreements.
• Provide high quality leadership and coordination to the Family Services team through the promotion of open communication, teamwork and delegation.
• Provide effective recruitment and selection processes for new employees, including induction, probationary reviews and a culture of growth and innovation.
• Provide reflective and effective reflective supervision and learning and development opportunities that enable our workforce to further develop their skills.
• Ensure oversight of service delivery and achievement of service delivery targets in line with funding and partner agreements.
• Ensure quality children and family centred outcomes aligned with families' goals.
• Be an active member within local community and seek out partnership opportunities to enhance Good Shepherd's current connections.
• Work closely with the Manager to ensure best practice services, identify growth and development opportunities.
• Ensure accurate, timely and reporting which is aligned with our funding and service agreements.
• Work alongside our workforce to understand and implement Good Shepherd policies and procedures.
• In collaboration with the Corporate Services team, manage operational risk including compliance, OH&S and quality.
• Supported by Manager to monitor and deliver all services within agreed budget.
• Other duties consistent with the position where required and/or requested by the Manager.
  
  

Qualifications, Experience and Mandatory Requirements

• Formal qualification in Social Work, Psychology or a related tertiary discipline is essential
• Current Victorian driver's license
  
  

Key Selection Criteria

• Minimum degree level qualifications in Social Work, Psychology, or related discipline with minimum 5 years of experience in the community services sector. Post Graduate training in Leadership/Management and/or reflective supervision practice (desirable).
• Demonstrated staff leadership experience including reflective supervision, recruitment and managing individual key performance indicators.
• Demonstrated knowledge, experience and leadership in delivering a range of intervention strategies when working with vulnerable children, young people and families within the Child Protection, Children, Youth & Families Act and context of the Best Interests Framework model.
• Demonstrated leadership, sound understanding and experience in collaboration with a range of professionals and building on professional, trusting and enduring working relationships with stakeholders and partners.
• Demonstrated understanding of leading social justice principles and community capacity building, and an ability to contribute to the mission and spirit of the agency.
• Excellent written, organisational, interpersonal and communication skills.
  
  

About Us

Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive.

We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing. We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context, and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person's right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience.

Benefits

• Salary packaging (which can add up to $15,900 in tax-free pay per year)
• Paid study leave
• Paid parental leave
• Gifted leave at Christmas and Easter
• Employee Assistance Program, a free and confidential counselling service
• & more
  
  

How to apply

Please click 'Apply Now' to complete your application. Please upload your resume and a brief cover letter addressing the key selection criteria. Please apply as soon as possible, applications are considered as they are received.

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typePart-time

Job function

• Job functionOther
• IndustriesNon-profit Organization Management

Referrals increase your chances of interviewing at Good Shepherd Australia New Zealand by 2x

Sign in to set job alerts for "Service Team Lead" roles.

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 1 week ago

National Customer Service Manager - West Footscray

West Footscray, Victoria, Australia 5 days ago

Melbourne, Victoria, Australia 4 weeks ago

Melbourne, Victoria, Australia 1 week ago

Scoresby, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

Coburg, Victoria, Australia A$100,000.00-A$140,000.00 1 month ago

Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 1 month ago

Melbourne, Victoria, Australia 9 hours ago

Senior Manager, Scaled Customer Success APAC - Remote

Melbourne, Victoria, Australia 3 weeks ago

Southbank, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia A$85,000.00-A$95,000.00 1 day ago

North Melbourne, Victoria, Australia 2 months ago

Southbank, Victoria, Australia 2 days ago

Melbourne Airport, Victoria, Australia 2 days ago

Team Leader, Credentials and Assessments

North Melbourne, Victoria, Australia 1 day ago

Travancore, Victoria, Australia 1 day ago

Melbourne, Victoria, Australia 17 hours ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 3 weeks ago

Senior Customer Success Manager (Melbourne-based)

Melbourne Airport, Victoria, Australia 2 days ago

Team Lead, Service Delivery For Telco Collection

Melbourne, Victoria, Australia 6 days ago

Mill Park, Victoria, Australia 5 days ago

Melbourne, Victoria, Australia 1 month ago

Melbourne, Victoria, Australia A$230,000.00-A$250,000.00 3 weeks ago

Customer Success Manager - Public Sector

Melbourne, Victoria, Australia 1 week ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---