Cyber Risk Analyst

Cyber Risk Analyst, ongoing opportunity based in Sydney plus flexible/hybrid working options available. The Department of Customer Service is looking for a Cyber Risk Analyst to join our growing team

• Fantastic ongoing clerk grade 7/8 opportunity.
• Salary range: $113,574 - $125,720 plus superannuation, commensurate with experience.
• Genuinely flexible working arrangements.
• Work from your home office as well as from our state-of-the-art offices in Sydney or Regional NSW.
• Excellent career development and learning opportunities.

DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better.

DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW.

This is an exciting opportunity to work in a newly created role with our broader Chief Information Security Office (CISO) team who work closely with DCS agencies to respond to ICT and cyber risks. This enables agencies to safely deliver personalised digital experiences to NSW and this role will be pivotal in achieving this. If you want to be part of this forward-thinking, innovative team that thrive in challenging the status quo, we would love to hear from you

• Conduct analysis of cyber risks using tools such as risk registers and incident data.
• Support the development and coordination of cyber risk assessments and data analysis.
• Prepare and maintain high quality reporting outputs such as risk heatmaps, new cyber metrics and executive updates.
• Coordinate follow-up on treatment actions, track milestones, and ensure risk documentation is current and complete.
• Collaborate with stakeholders to interpret and validate cyber risk information to drive informed decisions.
• Contribute to new process improvement opportunities that enhance risk posture visibility and governance maturity.
• Maintain positive stakeholder relationships through effective communication and issue resolution.

• Strong analytical skills and attention to detail, particularly in managing cyber risk data.
• Experience preparing reports for governance forums or executives.
• Comfortable navigating ambiguity and able to work across business and technical teams.
• A collaborative nature that builds trust and drives delivery through strong relationships.
• Strong understanding and familiarity with security standards and frameworks (e.g. ISO 27001:2013, CIS, NIST, ISM, Essential Eight, Mitre, etc.).
• Background in cyber security risk management.

To start your journey towards becoming Cyber Risk and Reporting Analyst, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages). In your cover letter please share your motivation for applying for this position and your relevant skills.

A talent pool may be created to fill future ongoing or temporary opportunities.

Salary Grade 7/8, with the base salary for this role starting at $113,574 base plus superannuation.

Closing Date: 10am Tuesday 23rd September

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Nicole Turner at the provided address.