Cyber Risk Analyst

Cyber Risk Analyst, Ongoing opportunity based in Sydney plus flexible/hybrid working options available

 The Department of Customer Service is looking
for a Cyber Risk Analyst to join our growing team

Benefits

• Fantastic ongoing clerk grade 7/8 Opportunity.
• Salary range: $113,574 - $125,720 plus superannuation, commensurate with experience.
• Genuinely flexible working arrangements.
• Work from your home office as well as from our state-of-the-art offices in Sydney or Regional NSW
• Excellent career development and learning development opportunities.

About Us

DCS is transforming the way NSW Government agencies interact with
customers. We are passionate about putting the customer at the centre of
everything we do and adopting new technologies to make government work
better. 

DCS is a service provider and regulator, focusing on delivering
first-class customer service, digital transformation and regulatory
reform to create better outcomes for the people of NSW.  

This is
an exciting opportunity to work in a newly created role with our broader Chief
Information Security Office (CISO) team who work closely with DCS agencies to
respond to ICT and cyber risks. This enables agencies to safely deliver
personalised digital experiences to NSW and this role will be pivotal in
achieving this If you want to be part of this forward thinking, innovative
team that thrive in challenging the status quo, we would love to hear from you

Your
responsibilities will include

• Conduct analysis of cyber risks using tools such as risk registers, incident data.
• Support the development and coordination of cyber risk assessments and data analysis.
• Prepare and maintain high quality reporting outputs such as risk heatmaps, new cyber metrics and executive updates
• Coordinate follow-up on treatment actions, track milestones, and ensure risk documentation is current and complete.
• Collaborate with stakeholders to interpret and validate cyber risk information to drive informed decisions.
• Contribute to new process improvement opportunities that enhance risk posture visibility and governance maturity
• Maintain positive stakeholder relationships through effective communication and issue resolution.

About you

• Strong analytical skills and attention to detail, particularly in managing cyber risk data
• Experience preparing reports for governance forums or executives
• Comfortable navigating ambiguity and able to work across business and technical teams.
• A nature collaborator who builds trust and drivers delivery through strong relationships.
• Strong understanding and familiarity with security standards and frameworks (e.g. ISO 27001:2013, CIS, NIST, ISM, Essential Eight, Mitre, etc.)
• Background in cyber security risk management.

If you want to be part of this forward
thinking, innovative team that thrive in challenging the status quo, we would
love to hear from you

What we need from you 

To start your journey towards becoming Cyber Risk and
Reporting Analyst , please click on the link below and attach your resume (max
5 pages) and cover letter (max 2 pages). 

In your cover letter please share your motivation for
applying for this position and your relevant skills. 

 A talent pool may be created to fill future ongoing or temporary opportunities.

Salary Grade 7/8, with the base salary for this role starting
at $113,574 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please
contact Nicole Turner via

Visit the
Capability Application Tool to prepare for the recruitment process by accessing
practice application and interview questions based on the focus capabilities
listed in the role description.

Closing Date: 10am Tuesday 23rd September

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives
you the opportunity to help improve government services and be part of reform that
benefits people across NSW.  We are
focused on delivering excellent customer service, digital transformation, and
regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive
workplace   

The
strength of our workforce lies in its diversity and embracing difference, while
the key to our success is leveraging the contributions of employees with
different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may
require adjustments to allow you to fully participate in this selection process
(including an alternate format of the application form) please contact or

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process