Application Support Analyst – Trading Systems
4 days ago
Application Support Analyst – Trading Systems role for Maltem Australia, supporting the Global Energy Management (GEM) division in Melbourne. The role ensures the reliability, stability, and efficiency of trading and risk management systems across APAC, with collaboration across Australia, Singapore, and Europe.
Key Responsibilities- System Monitoring & Stability: Monitor IT platforms, investigate alerts, resolve incidents, and ensure system run continuity.
- User Support: Provide application support to local trading users (pre-trade, trade life cycle, post-trade, pricing, Greeks, VaR, valuation). Gather feedback and liaise with development teams.
- Incident Management: Collaborate with global support teams in Singapore and Paris to resolve issues within a Follow-the-Sun model.
- Process & Documentation: Contribute to operational procedures, maintain monitoring tools, and document recurring incidents for continuous improvement.
- Continuous Improvement: Share insights, propose enhancements, and support system release activities.
- University degree in IT Engineering, Mathematics, or related field.
- 5–10 years' experience in IT application support within trading or portfolio management environments.
- Strong understanding of trading workflows; exposure to derivatives or commodities is a plus.
- Solid technical background in Windows environments, SQL, and scripting.
- Experience in monitoring and supporting large-scale IT systems.
- Strong analytical, problem-solving, and communication skills.
- Ability to work in a fast-paced, global environment with resilience and initiative.
As a Maltem consultant, you'll grow within an international community while contributing to the reliability of mission-critical trading systems for a global energy leader. This role offers exposure to front-to-back trading operations, global collaboration, and opportunities to shape system improvements that directly impact trading performance.
Details- Seniority level: Associate
- Employment type: Full-time
- Job function: Consulting
- Industries: IT Services and IT Consulting
Note: This description excludes boilerplate site notices and unrelated job postings.
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