Application Support Analyst – Trading Systems

4 weeks ago

Melbourne, Victoria, Australia Maltem Australia Full time
About Maltem Maltem is a global consulting group specialising in data, digital, and transformation.
With 20+ years of experience and presence in over 12 countries, we partner with leading organisations to design, build, and deliver innovative solutions.
Our consultants combine deep expertise with an entrepreneurial mindset to drive measurable impact for our clients.About the Role We are seeking an Application Support Analyst to join our client's Global Energy Management (GEM) division in Melbourne.
This role is critical to ensuring the reliability, stability, and efficiency of trading and risk management systems across APAC.
You'll work closely with teams in Australia, Singapore, and Europe, supporting both day-to-day operations and the rollout of transformation projects.Key Responsibilities System Monitoring & Stability: Monitor IT platforms, investigate alerts, resolve incidents, and ensure system run continuity.
User Support: Provide application support to local trading users (pre-trade, trade life cycle, post-trade, pricing, Greeks, Va R, valuation).
Gather feedback and liaise with development teams.
Incident Management: Collaborate with global support teams in Singapore and Paris to resolve issues within a Follow-the-Sun model.
Process & Documentation: Contribute to operational procedures, maintain monitoring tools, and document recurring incidents for continuous improvement.
Continuous Improvement: Share insights, propose enhancements, and support system release activities.What We're Looking For University degree in IT Engineering, Mathematics, or related field.5–10 years' experience in IT application support within trading or portfolio management environments.
Strong understanding of trading workflows; exposure to derivatives or commodities is a plus.
Solid technical background in Windows environments, SQL, and scripting.
Experience in monitoring and supporting large-scale IT systems.
Strong analytical, problem-solving, and communication skills.
Ability to work in a fast-paced, global environment with resilience and initiative.
English fluency required.Why Join As a Maltem consultant, you'll grow within an international community while contributing to the reliability of mission-critical trading systems for a global energy leader.
This role offers exposure to front-to-back trading operations, global collaboration, and opportunities to shape system improvements that directly impact trading performance.

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