Administration Officer

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Based at our North Ryde office and reporting to the Pricing Administration Manager, the Administration Officer provides support to the Cement Sales team and manages administration workflows, supports customer interactions and maintains accurate records. This role extends to handling customer disputes, processing orders and maintaining the sales databases to enhance customer satisfaction and the efficiency of the sales team. This role requires interfacing between various stakeholders including sales, customers, suppliers, and internal teams including logistics, finance, inventory, credit and accounts payable to facilitate seamless operations.

Your next opportunity

Based at our North Ryde office and reporting to the Pricing Administration Manager, the Administration Officer provides support to the Cement Sales team and manages administration workflows, supports customer interactions and maintains accurate records. This role extends to handling customer disputes, processing orders and maintaining the sales databases to enhance customer satisfaction and the efficiency of the sales team. This role requires interfacing between various stakeholders including sales, customers, suppliers, and internal teams including logistics, finance, inventory, credit and accounts payable to facilitate seamless operations.

Your day will involve:

• Prepare and process sales orders, invoices, receipts, contracts and supply orders
• Daily liaison with internal stakeholders to facilitate order delivery, invoice payment and inventory management
• Verify and implement pricing, discount, rebate and payment arrangements in Oracle
• Track, update and maintain master data in systems (Oracle, Salesforce, CPQ, Weighbridge and Gtick)
• Reconciliation of invoices and transactions
• Assist with month-end and year-end accounting processes
• Collaborate with collector and accounts payable to facilitate collections and invoice payments
• Assist in resolving customer disputes, order discrepancies and product returns
• Work with logistics team to monitor order fulfillment and monitor stock availability.
  
  

What are we looking for?

• Demonstrated administration experience in a manufacturing, logistics and sales environment
• Any experience in B2B sales environments will be highly regarded
• Proficiency in MS Office (Excel, Work, Outlook) and CRM software
• Team player with strong analytical skills.
  
  

What's on offer?

• Employment stability – permanent, full-time position within a friendly team
• Competitive remuneration, free parking & close to North Ryde Metro
• Career progression opportunities within Boral Australia
• Access a variety of support networks including the Boral Employee Assistance Program
• We are Australian-owned and operated
• Opportunity to purchase additional leave
• Generous paid parental leave entitlements.
  
  

About Boral Cement

Boral Cement is working towards reducing carbon emissions by replacing 60% of fossil fuel in its manufacturing process with lower carbon alternative fuel. We have invested heavily in the development of Berrima's alternative fuel project, to enable to the transition from coal to refuse derived fuels.

Our people provide solutions to help customers and stakeholders build a sustainable future in a changing world. Our values are what matters to us and guide our behaviours: Safety, Teamwork, Ambition, Accountability and Respect.

We're proud of our legacy as a great Australian business and have a strong foundation to improve and continue fulfilling our purpose and what we do best - building something great.

Boral values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, disability or age.Seniority level

• Seniority levelEntry level

Employment type

• Employment typeContract

Job function

• Job functionAdministrative
• IndustriesConstruction

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