Account Manager @ Hilti

4 weeks ago

Wollongong, New South Wales, Australia Illawarra Mercury Full time

This is an Account Manager role with Hilti based in Wollongong, NSW, Australia.

What's the role?

Embarking on a career as an Account Manager at Hilti is an exciting development journey, especially if you are keen to develop your career in a global company and build a strong business foundation. You will manage your own portfolio of customer accounts and have ownership to build a work schedule that suits you and your customers. Your responsibilities include maintaining customer relationships, demonstrating our latest tools on the spot, and providing high-level customer consultation. Your patch will primarily focus on Wollongong, but also cover Southern Highlands, Nowra, and areas down the coast to the NSW border.

Who is Hilti?

Hilti is a passionate global team committed to making construction better. We are a trusted partner for productivity, safety, and sustainability, providing innovative solutions that impact infrastructure daily. Hilti fosters career growth through exploring possibilities, maximizing potential, and owning development, making a real difference every day.

Role responsibilities
  • Building relationships by meeting customers daily to identify business opportunities.
  • Creating value through long-term, profitable relationships.
  • Time and Territory Management (TTM): creating daily schedules to optimize client potential and sales productivity.
  • Being a Hilti Champion by carrying technical knowledge to provide high-level consultations and representing the brand.
  • Tracking progress using Salesforce to record interactions and sales activities.
What do we offer?
  • Competitive base salary and uncapped bonus potential.
  • Tools of the trade including a fully maintained motor vehicle, fuel card, and mobile phone.
  • Annual leave of 4 weeks with leave loading of 17.5%.
  • Additional 5 days of leave.
  • Opportunities for personal and professional growth through internal programs and training centers.
  • Paid time off for volunteering.
  • Comprehensive well-being programs.
  • Diversity, Equity, and Inclusion initiatives.
  • Flexible working arrangements to support work-life balance.
Candidate requirements
  • Tertiary Qualification in Engineering, Construction, or Architecture (highly desirable).
  • Previous customer-facing experience.
  • Motivated, eager to learn, and capable of working independently.
  • Hands-on attitude for tool demonstrations and using platforms like Salesforce.
  • Experience in the construction industry is advantageous.
  • Strong time management, planning, and prioritization skills.
  • Valid full Australian driver's license; company car provided.
  • Willingness to develop and perform domestically or internationally.
  • Candidates on 485 Temporary Graduate Visas are encouraged to apply.
Key Responsibilities
  • Outbound prospecting.
  • Building prospect relationships.
  • Account retention and expansion.
Additional notes

This is a role with Hilti, not with Hatch, which partners with Hilti to facilitate the application process. Candidates are encouraged to apply even if they do not meet 100% of the outlined criteria.

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