Associate Account Manager

2 weeks ago

Wollongong, New South Wales, Australia Illawarra Mercury Full time
Overview

Join to apply for the Associate Account Manager role at Illawarra Mercury.

Ready to kick-start your sales career in tech? At efex, no two days are the same. As an Associate Account Manager, you'll support our sales team, build strong client relationships, and gain hands-on experience with cutting-edge IT solutions, all while learning from a team that's invested in helping you grow.

About efex

With over 20 local branches supported by a strong national presence, efex is one of Australia's leading IT and digital services providers. We deliver right-sized IT solutions that help businesses run smarter, simpler, and more efficiently. Our culture is approachable and business-focused: we speak in plain language, build real relationships, and always put people first - our clients and our team.

The role

We're looking for an Associate Account Manager to join our growing team. This is the perfect role for someone with a genuine curiosity about technology and a strong interest in building a career in sales. You'll gain hands-on experience in IT Services and Technology Solutions while supporting senior sales professionals with lead generation, appointment setting, and client engagement. Along the way, you'll learn the full sales cycle, develop foundational skills, and create a clear pathway to more senior sales opportunities within efex.

What You'll Do
  • Research and qualify potential leads, keeping our CRM up to date
  • Support the sales team with outreach, appointment setting, and presentations
  • Engage with new and existing clients to build strong, lasting relationships
  • Learn the end-to-end sales process, supported by structured training and mentorship
  • Collaborate with internal teams to align sales initiatives and customer support
  • Assist with reporting and admin to keep sales operations running smoothly
What We're Looking For
  • 0 - 2 years of experience in sales, customer service, or similar (cadetships or internships highly regarded)
  • Excellent communication and interpersonal skills
  • Highly organised, detail-oriented, and self-motivated
  • A genuine interest in IT Services/Technology Solutions and eagerness to learn
  • Ability to thrive in a collaborative, high-performance team environment
  • Familiarity with CRM systems (like Salesforce) and Microsoft Office is a bonus
What We Offer
  • Competitive salary: we recognise your expertise
  • Supportive, down-to-earth culture: collaboration and respect are at the core of our team
  • Birthday leave: celebrate your day, on us
  • Wellbeing leave: two additional days to recharge
  • Career pathways: carve out your future in sales, whether that's progressing into senior account management, specialising in technology solutions, or stepping into leadership as opportunities arise
Why join efex?

This isn't just a stepping-stone, it's your launchpad into the world of tech sales. You'll learn fast, gain real hands-on experience, and build the skills to shape your career with one of Australia's fastest growing IT and digital services providers.

Apply now or reach out for a confidential chat.

Please note: all shortlisted candidates will be required to undergo a National Police Check as part of the recruitment process.

Seniority level
  • Entry level
Employment type
  • Other
Job function
  • Sales and Business Development
  • Industries: Technology, Information and Media

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