Senior Account Manager

2 weeks ago


Sydney, New South Wales, Australia Universal Music Group Full time
Overview

Senior Account Manager role at Universal Music Group (UMA) / BRING. We are looking for a multi-talented marketing leader who loves music and culture, and can connect with fans through cultural creators. The Senior Account Manager will drive agency work, grow client relationships, and deliver exceptional work for existing and new clients.

Responsibilities
  • Own and grow client relationships — delivering exceptional work and uncovering new opportunities.
  • Drive creative cultural campaigns — from concept to execution, ensuring they land with impact.
  • Be a connector — between clients, artists, managers, creative teams, production partners, and Universal Music's global network.
  • Bring commercial smarts — supporting growth through new business, pitching, and partnership development.
Key Responsibilities
  • Lead day-to-day client relationships, acting as a strategic partner and trusted advisor.
  • Translate brand briefs into bold, relevant cultural campaigns that deliver measurable impact.
  • Partner with creative, content, media, and production teams to bring ideas to life across digital, experiential, content and influencer marketing.
  • Manage end-to-end project delivery: timelines, budgets, resourcing, approvals, and reporting.
  • Represent BRING at shoots, events, and brand activations, ensuring every detail is on point.
Commercial Growth
  • Identify opportunities to grow existing accounts and proactively develop new brand and agency relationships.
  • Lead and support the creation of pitches and proposals, from concept to presentation.
  • Develop go-to-market strategies for artist and brand partnership opportunities.
  • Collaborate with the sales and partnerships team to maintain a healthy new business pipeline.
Creative & Cultural Insight
  • Keep your finger on the pulse of music, entertainment, digital trends and youth culture to inform campaign ideas and strategic recommendations.
  • Create compelling insights, case studies, and market reports for internal and client use.
  • Act as a bridge between brand needs and artist vision, ensuring partnerships feel authentic and culturally relevant.
Collaboration & Teamwork
  • Work with Universal Music's data, insights, creative, licensing, and label teams to deliver best-in-class work.
  • Build strong relationships with artists, managers, and external partners.
  • Contribute to a positive, high-performing team culture where ideas thrive.
About You
  • 4+ years in account management, partnerships, or brand marketing — ideally within music, entertainment, media or cultural marketing.
  • Proven ability to lead client accounts, manage complex projects, and deliver exceptional work on time and on budget.
  • Strong understanding of digital, content, experiential and influencer marketing.
  • A network of brand, agency, and/or cultural industry contacts is a plus.
  • Excellent written, verbal, and visual communication skills — confident in presenting ideas at a senior level.
  • A creative and strategic mindset, with the ability to connect brand objectives to cultural moments.
  • Calm under pressure, highly organised, and adaptable in fast-paced environments.
  • Passion for music, pop culture, and the role creativity plays in brand storytelling.
  • Experience in event delivery.
  • Ability to adopt agile thinking and perform under high pressure/ tight timelines.
  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
  • Strong project management experience.
  • Flexibility to work above the normal working hours from time to time.
About Us
  • Career opportunities – unique and rare opportunity to elevate your career in a supportive, motivated and ambitious team.
  • The opportunity to join the world's leading music company.
  • All the perks of working within the music industry (live music opportunities).
  • Two 'U-Days' per calendar year to spend as you like.
  • Strengths-based learning and development opportunities.
  • Much more…
Diversity & Inclusion

Universal Music is an equal opportunity employer. We encourage applicants from all backgrounds to apply. We also encourage people from all cultural backgrounds to apply, including First Nations people.

Disclaimer

The company presents this job description as a guide to major areas and duties. The jobholder's responsibilities may vary and develop. This description should be seen as indicative and not definitive.

Job Details
  • Job Category: Brand Partnerships / Brand Management
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Sales and Business Development
  • Industries: Entertainment Providers

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