Manager, Student Hub

3 weeks ago

Perth, Western Australia Edith Cowan University Full time
Overview

Join to apply for the Manager, Student Hub role at Edith Cowan University.

About the Role

We are seeking a dynamic and student-focused individual to lead the operations of our Student Hub. As the Manager, Student Hub, you will coordinate day-to-day activities, ensure seamless delivery of student services, and foster a welcoming and efficient environment for all students.

Responsibilities
  • Lead and coordinate the daily operations of the Student Hub.
  • Lead the team responsible for managing and responding to student enquiries across all tiers, ensuring timely and effective resolution.
  • Ensure the provision of expert course advice and support to students.
  • Develop and maintain strong working relationships with Schools and other key service areas to support students to enrol and progress through their studies.
  • Monitor service delivery standards and implement improvements where necessary.
  • Supervise and support Student Hub staff, fostering a collaborative and high-performing team culture.
About You
  • Proven experience in student services or a similar administrative environment.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • A commitment to delivering exceptional student experiences.
  • Ability to work collaboratively across departments and manage competing priorities.
  • Knowledge of university systems and processes is highly desirable.
Salary and Location

$136,958 to $143,228 p.a. (HEW 9). Ongoing, Full-time. Joondalup and Mount Lawley (City Campus from 2026), Bunbury Campus. Open to Australian or New Zealand citizens or Australian permanent residents.

Contact

Interested applicants are welcome to contact Kylie Austin, Director Student Life, at k.austin@ecu.edu.au or +61 8 6304 3422 for more information.

Application Details

Please upload your resume along with a statement (maximum of 3 pages) addressing the key criteria listed above.

Advert Closure

Applications close Wednesday 10 September 2025 at 11:30pm AWST. ECU reserves the right to close the advertisement before the stated closing date and encourages applicants to submit their applications early.

Diversity and Inclusion

ECU is an inclusive workplace and strongly encourages applications from the Aboriginal and Torres Strait Islander community. We are dedicated to equity and diversity and support adjustments during recruitment and employment. We actively encourage people with disability to apply and can discuss adjustment requirements on request.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Higher Education
#J-18808-Ljbffr

  • Student Services Leader

    2 weeks ago

    Perth, Western Australia beBeeLeadership Full time $136,958 - $143,228

    Student Services Manager RoleThis is a dynamic student-focused leadership opportunity that involves leading the operations of our Student Hub. The successful candidate will be responsible for coordinating day-to-day activities, ensuring seamless delivery of student services, and fostering a welcoming and efficient environment for all students.Main...

  • Student Experience Liaison

    2 weeks ago

    Perth, Western Australia beBeeEmployment Full time $96,323 - $102,185

    Industry and Community Hub Coordinator RoleThe Industry and Community Hub connects students, industry, and the community, creating practice-based learning opportunities that shape future-ready graduates.This role is part of a team responsible for coordinating Work Integrated Learning (WIL) initiatives within the Faculty of Business and Law. The incumbent...

  • Specialist Care Hub

    2 weeks ago

    Perth, Western Australia Rio Tinto Full time $104,000 - $130,878 per year

    Care Hub SpecialistMake a Difference – Support employees through person-centred, trauma-informed care.Drive Continuous Improvement – Lead initiatives that enhance Care Hub services and processes.Collaborate and Grow – Work with global teams and develop expertise in case management.About the Role:The Care Hub Specialist reports to the Care Hub Regional...

  • Trainer, Cert Iii In Laboratory Skills

    1 week ago

    Perth, Western Australia Health Science Hub Full time

    Health Science Hub (RTO 52806) is looking for new team members who are interested in working in the Vocational Education & Training (VET) sector.We can only consider applicants with:- A completed Certificate III or IV in Laboratory Skills/Techniques with 1 years of work experience, or- A completed Undergraduate degree in Science or similar with 1 year work...

  • Trainer, Cert Iii In Fitness

    2 weeks ago

    Perth, Western Australia Health Science Hub Full time

    Health Science Hub (RTO 52806) is looking for new team members who are interested in working in the Vocational Education & Training (VET) sector.We can only consider applicants with:- A completed Certificate III or IV in Fitness with 2 years of work experience, or- A registered/accredited practising health or exercise professional with a degree and relevant...

  • Trainer, Cert Iv Sport And Nutrition

    1 week ago

    Perth, Western Australia Health Science Hub Full time

    Health Science Hub (RTO 52806) is looking for a new team member who is interested in working in the Vocational Education & Training (VET) sector.We can only consider applicants with:- A completed undergraduate degree in Nutrition, Exercise or Sports Science or similar; and- A minimum of 1-year experience in student support, mentoring, tutoring, etc.We have...

  • Sales Development Representative

    6 days ago

    Perth, Western Australia Hub Australia Full time $60,000 - $90,000 per year

    Company DescriptionAbout Hub Australia:Hub Australia provides premium workspaces, business networks, and services across 16 locations in Sydney, Melbourne, Brisbane, Canberra, Adelaide and Perth.Founded and headquartered in Melbourne, Hub has grown to become the largest privately-owned coworking operator in Australia, with over 150 staff and over 7000...

  • Decarbonisation Hub Communications Professional

    2 weeks ago

    Perth, Western Australia beBeeCommunication Full time $113,926 - $123,302

    Job Title:Communications and Engagement Specialist">"This key role sits within the NSW Decarbonisation Hub, responsible for crafting and implementing communication strategies to elevate the hub's purpose and outcomes.">">Key Responsibilities:">Develop and implement comprehensive internal and external communication plans to amplify program profiles and hub...

  • Trainer - Cert III in Animal Care Services

    1 week ago

    Perth, Western Australia Health Science Hub Full time $32,000 - $38,000 per year

    Health Science Hub (RTO is looking for animal care workers who are interested in starting or continuing their careers in the Vocational Education & Training (VET) sector.We can only consider applicants with:Two (2) years of relevant industry work experience, andA completed Certificate III, IV or Bachelor's degree in an animal-related field.The role will be...

  • Trainer, Cert Iv Health And Nursing

    1 week ago

    Perth, Western Australia Health Science Hub Full time

    Health Science Hub (RTO 52806) is looking for a new team member who is interested in working in the Vocational Education & Training (VET) sector.We can only consider applicants with:- A Diploma of Nursing or an Undergraduate degree in Nursing, Human Biology, Allied Health or similar.- A minimum of 1 year experience working in health care.We have additional...