End User Suport Engineer-Utilities

3 weeks ago

Sydney, New South Wales, Australia Tata Consultancy Services Full time

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS' journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.

Skills & Experience:

  • VMware vSphere
  • Microsoft WindowsServers
  • Microsoft Active Directory, DNS
  • Qualys
  • SQL/SSMS

Responsibilities :

  • Capability to integrate CA policies and enrollment along with Mobile devices
  • Knowledgeable on BYOD and Mobile device management
  • Manage the Wintel, VMware, Admin Studio platforms and provide end to end technical support for IT
  • Knowledgeable on Intune Auto enrollment configurations of Windows & Mac devices
  • Manage IT related tasks and drive accountability
  • Patch Servers and User Endpoints devices using SCCM and Intune
  • Create and deploy software packages using Admin Studio
  • Provide technical support for Wintel/SCCM/Intune/Vulnerability
  • Performing routine tasks such as user management, software installation, configuration, and updates across Server and End User Environments.
  • Oversee the planning, development and implementation of project efforts that utilize IT solutions, principles, standards, and best practices.
  • Proactively monitoring system performance, resource utilization, and health metrics.
  • Identifying and resolving issues promptly to ensure system availability and reliability
  • Enforcing security policies, access controls, and compliance requirements across Azure, Windows platforms and End user devices
  • Acquire SIPs wherever possible
  • Liaise with Application and other BAU and project teams in case of any critical incidents
Senioriry level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
  • Industries
  • IT Services and IT Consulting

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