Business Support Assistant

3 weeks ago

Wollongong, New South Wales, Australia Illawarra Mercury Full time
About Elouera Home Support

Elouera Home Support is a trusted provider of compassionate, person-centred in-home care, assisting individuals to maintain their independence, dignity, and well-being across South Coast NSW, North Coast NSW, Sydney, and South East QLD.

We are seeking a Business Support Assistant to join our dedicated small office team in Wollongong, where collaboration and support are valued.

This role is ideal for someone with experience in administration, clerical work, rostering, or the health and support sector, or for individuals with a strong interest in entering the industry who thrive in a fast-paced, supportive environment.

About The Role

As the Business Support Assistant, you will play a key role in ensuring the smooth operation of our services, supporting business processes, and assisting with administrative, rostering and operational functions.

This role requires a proactive individual with strong customer service skills, capable of problem-solving, coordinating tasks effectively, and offering vital support to both frontline teams and office operations.

Key Responsibilities
  • Assist in the coordination of daily operations, ensuring seamless service delivery.
  • Support administrative processes, including rostering, reporting, and compliance tracking.
  • Liaise with support teams, clients, internal teams and external stakeholders to facilitate effective communication and workflow.
  • Identify areas for process improvement and assist in implementing solutions.
  • Maintain accurate records, documentation, and database management.
  • Provide general business support to ensure efficiency across teams.
About You
  • Experience in an administrative, operations, or support role.
  • Strong organisational and problem-solving skills, with the ability to manage multiple priorities.
  • A calm and focused mindset while working in a fast-paced environment.
  • Excellent communication and interpersonal skills, with a customer-focused approach.
  • High attention to detail and proficiency in Microsoft Office and administrative systems.
  • A proactive, adaptable mindset with the ability to work both independently and within a team.
  • A keen interest in the healthcare sector and a desire to contribute to meaningful work.
Prerequisites
  • Valid National Police Check
  • Current First Aid and CPR Certificate
  • Active Working with Children Check
  • Proof of Identification
  • Eligibility to Work in Australia
Additional Requirements
  • Industry-Specific Certifications
  • Proof of COVID-19 Vaccinations
What We Offer
  • This role will commence on a casual basis, with the opportunity to transition into a permanent part-time position, based on performance and organisational requirements.
  • A supportive and structured team environment where your contributions are recognised. Opportunities for professional development and career progression.
  • A meaningful role where your work directly contributes to delivering quality care to those who need it.
  • If you are looking for an opportunity to apply your administrative and operational skills in a rewarding sector, we encourage you to apply.

Submit your CV and cover letter today and take the next step in your career with Elouera Home Support

Job Types: Part-time, Permanent, Casual, Temp to perm

Pay: $38.91 – $41.08 per hour

Work Authorisation
  • Australia (Required)

Work Location: In person


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