Service Advisor, Osborne Park

4 weeks ago

Perth, Western Australia Tesla Full time
Overview

Join to apply for the Service Advisor, Osborne Park role at Tesla

What To Expect

Tesla Motors is looking for a customer service superstar to join our team as a Service Advisor working on one of the most progressive vehicle brands in the world. This position requires a high-level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. If you are interested in becoming a part of a world class service team supporting the latest EV technology, we are interested in hearing from you.

What You\'ll Do

  • Answer Phone Calls, Emails and Drive In's to address any customer concern with the highest level of response and attention
  • Return missed phone calls, email in no less than 5 minutes
  • Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention
  • Accurately record issues and data into Dealer Management System. Attention to detail critical
  • Conduct Transactions w/ system; walk customer through correction and provide summary
  • Communicate estimated completion time, regular updates and follow through on each customer vehicle
  • Coordinate the delivery time or pick up with each customer
  • Follow up with Customer on services provided; ensure they are satisfied with the work performed

What You\'ll Bring

  • Ability to follow oral and written instructions with attention to detail
  • Willingness to learn new and innovative automotive technologies
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public
  • Perform detailed daily record keeping and reporting
  • Effectively handle multiple priorities, organize workload, and meet deadlines. Work in a team-based environment and achieve common goal
  • Dealer Management System(s), Outlook, and MS Office
  • Retail customer service preferred, Automotive Retail experience a Bonus
  • Must have and maintain a valid driver's license and an acceptable and safe driving record
  • Must have two years of driving experience
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Motor Vehicle Manufacturing
  • Renewable Energy Semiconductor Manufacturing
  • Utilities

Referrals increase your chances of interviewing at Tesla by 2x


#J-18808-Ljbffr

  • Onsite IT Support Specialist – Osborne Park

    4 days ago

    Perth, Western Australia Mansell Taylor Consulting Full time $60,000 - $80,000 per year

    Kickstart your next career moves in a hands-on IT support role where every day is different.We're seeking a motivated IT Site Services Officer to join a collaborative technology team providing end-user computing, desktop support, and infrastructure services across a busy enterprise environment. Based on site in Osborne Park, WA, you'll be the go-to person...

  • Vehicle Service Technician, Osborne Park

    4 weeks ago

    Perth, Western Australia Tesla Full time

    OverviewJoin or sign in to apply for the Vehicle Service Technician, Osborne Park role at TeslaWhat You'll DoExecute basic and advanced diagnostic and repair work on all aspects of Tesla product line.Work independently and as a team to drive maximum service and repair efficiency.Provide feedback to internal Tesla teams to enable continuous improvement of...

  • Service Advisor

    4 weeks ago

    Perth, Western Australia A.P. Eagers Limited Full time

    About the RoleWe're looking for a professional, organised, and customer-focused Service Advisor to join our high-performing team at Osborne Park Volkswagen. This is a key front-of-house role supporting our service department and creating a seamless experience for every guest.ResponsibilitiesGreeting guests and managing bookings and enquiriesLiaising between...

  • Kitchen Manager – Osborne Park

    2 days ago

    Perth, Western Australia Rusty Gate Retail Full time $60,000 - $80,000 per year

    Are you a passionate foodie with a flair for creativity and strong leadership?We're on the hunt for a hands-on Kitchen Manager to lead our local based Retail Team in Osborne Park.What you'll do:Lead & motivate a dedicated kitchen teamMaintain high standards of food quality, presentation, food safety and cleanlinessWork closely with the Operations Manager to...

  • Apprentice Vehicle Technician, Osborne Park | January 2026 Intake

    4 weeks ago

    Perth, Western Australia Tesla Full time

    Apprentice Vehicle Technician, Osborne Park | January 2026 IntakeJoin to apply for the Apprenticeship role at Tesla in Osborne Park. This program offers hands-on experience in electric vehicle (EV) servicing, with training toward a Certificate III in Automotive Electric Vehicle Technology.What You'll DoSupport the Tesla Service Team to deliver an outstanding...

  • Service Advisor

    2 days ago

    Perth, Western Australia Scarboro Toyota Full time $60,000 - $130,000 per year

    Scarboro Toyota are in search of 'Top Dog'  Service Advisors for our new Service Department which is only Months away.Are you a top performer and constantly deliver the best numbers in your department?Is your remuneration in line with the effort you put in?Are you tired of Management that doesn't support you?Are you tired of dated systems and having no say...

  • Salesperson - Casual (Osborne Park)

    4 weeks ago

    Perth, Western Australia Barbeques Galore Pty Ltd Full time

    OverviewJoin to apply for the Salesperson - Casual (Osborne Park) role at Barbeques Galore Pty LtdAbout The RoleWe're on the hunt for energetic and customer-focused Store Team Members to join our crew No experience? No problem We'll equip you with everything you need to succeed. All we ask is that you bring a positive attitude and a passion for great...

  • Service Advisor/Trainee Advisor

    2 days ago

    Perth, Western Australia Barbagallo Full time $60,000 - $80,000 per year

    Barbagallo Group is the premier luxury dealership in Western Australia. Our brand portfolio includes some of the world's most iconic marques—Alfa Romeo, Aston Martin, Ferrari, Fiat, Jaguar, Lamborghini, Land Rover, Maserati, Rolls-Royce, Volvo, Polestar, Leapmotor and RAM.We are currently seeking a Service Advisor or Trainee Service Advisor to join our...

  • Warehouse Co-Ordinator Osborne Park

    4 days ago

    Perth, Western Australia Bosch Timber Floors Full time $45,000 - $60,000 per year

    Join the Expanding Team at Planet BoschWe are pleased to advise a vacancy has arisen for a new team member join our growing business at the Osborne Park branch of Planet BoschAbout Us:Planet Bosch is a leading Perth business, specialising in the sales of timber flooring and associated products. We are dedicated to achieving genuine customer satisfaction for...

  • Service Advisor

    4 weeks ago

    Perth, Western Australia Barbagallo Motor Group Full time

    OverviewBarbagallo Group is the premier luxury dealership in Western Australia. Our brand portfolio includes some of the world's most iconic marques—Alfa Romeo, Aston Martin, Ferrari, Fiat, Jaguar, Lamborghini, Land Rover, Maserati, Rolls-Royce, Volvo, Polestar, Leapmotor and RAM.We are currently seeking an experienced Service Advisor to join our Jaguar...