Operations Supervisor

3 weeks ago

Sydney, New South Wales, Australia COPE Sensitive Freight Full time
Overview

Australia's largest independent specialist "Sensitive Freight" carrier with depots in all capital cities and major centres. At COPE Sensitive Freight, it's our people that make all the difference. Our 530+ employees take pride in delivering an exceptional customer experience and we are on the lookout for new staff who share our passion for transport and logistics.

We are now recruiting for an enthusiastic Operations Supervisor to join the team on a permanent full-time basis. You will be working closely with the Operations Manager to achieve set business goals and objectives.

Key Responsibilities
  • Build team and individual capability, through effective leadership
  • Monitor daily performance of operational personnel - drive compliance and quality
  • Ensure driver arrivals and debrief processes are completed on time and issues resolved immediately
  • Support the daily management of linehaul movements and allocations
  • Daily management of equipment and effective reporting (bars, belts, boards, etc.)
  • Manage performance of team, provide development/training and disciplinary action where required
  • Daily, weekly and monthly reporting of operational requirements and performance as required
  • Pre-loads completed as per daily plan
  • Provide Operations Manager with input on workload and shift planning
  • Collaborate with internal stakeholders
  • Support all areas of the operations re allocation of resources (drivers, dockhands, etc.) to prioritise workload
  • Ensure compliance with statutory and regulatory requirements (CoR - D&A - etc), COPE and business unit policies
  • Actively participate in company initiatives contributing to business improvement
  • Engage in employee health and wellbeing programs aimed at reducing absenteeism, including injury rehabilitation and return-to-work plans
To succeed in this role, you will be able to demonstrate
  • Minimum 3 years experience in operations or transport industry, preferably in a leadership role
  • Certificate III or Certificate IV in Logistics (or similar) preferred
  • Intermediate computer literacy
  • Strong communication skills and effective negotiation abilities
  • Solid experience in operations with the ability to make decisions
  • Strong customer focus
  • Able to multi-task
  • Familiarity with fatigue, speed, mass, and maintenance requirements
We offer
  • Employee Assistance Program (EAP)
  • Flare discounts and benefits platform
  • Bupa health insurance discount
  • Staff and family accommodation rates (subject to availability)

Candidates acknowledge and consent to undergoing pre-employment criminal and medical checks as part of the recruitment process

No recruitment agencies


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