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Desktop Engineer

4 weeks ago

Perth, Western Australia Ayan Infotech Full time

Ayan Infotech is currently seeking two experienced Desktop Engineers to join a major Windows 11 upgrade project based in Perth's CBD. These are contract roles with an immediate start and will run until the end of November 2025.

As a Desktop Engineer, you will be responsible for providing both onsite and remote desktop support across a range of end-user devices. Your primary focus will be to respond to and resolve incidents and service requests efficiently while maintaining a high level of customer satisfaction. This includes investigating, diagnosing, and resolving hardware and software issues, particularly in relation to the Windows 11 upgrade.

Responsibilities will include:

  • Providing End User device technical support and a customer-oriented service experience.
  • Manning the technical hub for walk-up requests
  • Troubleshooting desktops laptops and tablets running a Windows OS (10 and 11).
  • Working within Azure AD
  • Working with and troubleshooting common enterprise applications (MS Office 365, Adobe, etc..)
  • Troubleshooting peripherals (printers, POS terminals, barcode scanners, etc…)
  • Ability to work with composure and professionalism when dealing with multiple demands
  • Minimum 2 years experience with troubleshooting end user issues in a corporate environment
  • ITIL v3 MCITP/MCTS and/or relevant technical qualifications highly regarded
  • There is also scope for the position to be converted to fulltime employment.

A competitive rate is on offer, relevant to experience.

If you are interested, click the 'APPLY NOW' button or email your CV.
www.ayaninfotech.com

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