Housing Officer

4 weeks ago

Melbourne, Victoria, Australia Community Housing Ltd Full time
  • Contribute to a world without housing poverty
  • Supportive and inclusive team culture
  • Salary packaging + You Day Leave + salary continuance & other benefits

About Us

Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.

At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.

The Role

A career in community housing is extremely rewarding and now you too can contribute to positive social impact and a world without housing poverty.

This role will see you delivering high quality tenancy and property management for Community Housing Limited. You will be responsible for property inspections, allocations of vacant properties, rental collection and chasing arrears, conducting condition reports, coordinating lease and rent reviews, and carrying out exit procedures.

As a Housing Officer, you will work closely with internal and external stakeholders including government departments, the Asset Management Unit, clients, and relevant support agencies. There may be times where you will be required to represent Community Housing Limited at hearings.

You will be responsible for performing administrative tasks including reporting, addressing complaints, adhering to compliance requirements, and maintaining accurate property and tenancy data in all required systems.

About You

To be successful for this role, you will have a genuine passion for wanting to support vulnerable people in our community.

Essential Criteria
  • Demonstrated experience in providing client focused tenancy management services.
  • Solid understanding of the Residential Tenancies Act.
  • Relevant skills and experience in working sensitively with a diverse customer group with complex needs, including those who are in housing crisis.
  • Confidence in liaising with various stakeholders including vulnerable people.
  • Strong work ethic, willingness to learn, and a caring and empathetic nature.
  • Previous experience working on MS Office programs.
  • Ability to compose professional correspondence via email to internal and external stakeholders.
  • A current driver's license - onsite parking available.

Desirable
  • Previous experience working in the social/community housing industry.

Please note that a satisfactory police check is required for all staff and those with client related responsibilities are required to provide a NDIS and Working with Children Check (WWCC).

As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds.CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past and present.

To apply online, please click on the appropriate link below.

To be considered applicants must respond to the application questions and submit a cover letter and resume. For a confidential conversation about the position please contact Mel Cairney our Housing and Facility Services Coordinator at mel.cairney@chl.org.au or 03 8530 1925.
#J-18808-Ljbffr

  • Housing Services Officer

    2 weeks ago

    Melbourne, Victoria, Australia Department of Families, Fairness and Housing Full time $60,000 - $80,000 per year

    THE ROLE Housing Services Officers play a vital role in supporting the delivery of client-centred services to individuals and families who seek housing assistance or reside in public housing. This role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their...

  • Housing Services Officer

    2 weeks ago

    Melbourne, Victoria, Australia Victorian Government - Department of Families, Fairness, and Housing Full time $60,000 - $90,000 per year

    THE ROLEThis role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state and working across the Western Melbourne Housing Advice and Assistance Team, the role undertakes a range of tasks relating to the provision of...

  • Trainee Housing Services Officer

    4 weeks ago

    Melbourne, Victoria, Australia Department Of Families, Fairness And Housing VIC Full time

    THE ROLETrainee Housing Services Officers provide housing assistance by sustaining tenancies, managing rental accounts and undertaking inspections in relation to responsive and vacated maintenance.Housing Services Officers are responsible for the delivery of these services via the Housing Advice and Assistance Team (HAAT) and Tenancy and Property Team...

  • Housing Services Officer- Dandenong

    4 days ago

    Melbourne, Victoria, Australia Victorian Government - Department of Families, Fairness, and Housing Full time $60,000 - $80,000 per year

    THE ROLEHousing Services Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and...

  • Senior Housing Services Officers

    2 weeks ago

    Melbourne City Centre, Victoria, Australia Victorian Government - Department of Families, Fairness, and Housing Full time $72,000 - $104,000 per year

    THE ROLESenior Tenancy and Property Officers play a vital role in supporting the delivery of client-centred services to individuals and families who seek housing assistance or reside in public housing.ACCOUNTABILITIES INCLUDEInitiate and facilitate case conferences for clients, which may include cross-departmental and agency collaboration.Review and...

  • Senior Housing Services Officers

    4 weeks ago

    Melbourne, Victoria, Australia Department Of Families, Fairness And Housing VIC Full time

    The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live asafe, respected and valued life.Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth.The work we do benefits thousands of...

  • Project Officer

    1 week ago

    Melbourne, Victoria, Australia Big Housing Build Full time $80,000 - $120,000 per year

    THE ROLEAs the Project Officer you support the delivery team with projects from design through to delivery and work with consultants and contractors to deliver quality outcomes. The role involves managing project data, contracts, reporting and financial process. This is a fixed term role until 30 June 2028 within the delivery team supporting housing projects...

  • Property Compliance Officer

    2 weeks ago

    Melbourne, Victoria, Australia Unison Housing Ltd Full time $60,000 - $80,000 per year

    About UnisonUnison is a for-purpose organisation that works to reduce disadvantage and social exclusion for over 3,500 people who are homeless or at risk of homelessness each year. We believe that housing is the foundation on which to build a life of value but that a good life takes more than just housing - a good life takes place in a community. We're also...

  • Associate Director, Origination

    2 weeks ago

    Melbourne, Victoria, Australia Housing Australia Full time $90,000 - $120,000 per year

    Great opportunity to work on complex funding transactionsBe part of a dynamic team in an organisation with great purposeHybrid workingHousing Australia (formerly named the National Housing Finance and Investment Corporation) is the Commonwealth's independent housing authority, established as a corporate Commonwealth entity in 2018 under theHousing Australia...

  • Senior Housing Services Officers

    2 weeks ago

    Melbourne, Victoria, Australia Victorian Government Full time $97,955 - $102,352 per year

    OverviewWork Type: Ongoing - Full-timeSalary: $97,955 - $102,352Grade: HSO3Occupation: Community servicesLocation: Melbourne - CBD and Inner Metro suburbsReference: VG/DFFH/COPL/ The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live asafe, respected and valued life.Our areas of focus are...