Student Services Officer
3 weeks ago
Acknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civilconstructionand hospitality. In our 139-year history in education, weremaintrue to our mission to stay a challenging,relevantand creative leader in the education industry
True to our name, we acknowledge and celebrate the unique aspirations and achievements of every student. From our roots as an English language school in Victoria,we've evolved into a national academic powerhouse, with campuses in Melbourne, Sydney, Perth, and Brisbane educating over 6,000 students every year.
We are seeking a dedicated Student Services Officer to join our team in Adelaide, Australia. In this customer-facing role, you will play a crucial part in enhancing the overall student experience by providing efficient and professional support throughout their academic journey.
- Serve as the primary point of contact for student inquiries, addressing concerns and providing accurate information with a friendly and supportive demeanor.
- Manage student records meticulously, ensuring data integrity, confidentiality, and compliance with relevant policies and regulations.
- Collaborate closely with academic and administrative teams to streamline processes such as enrolment, orientation, and graduation, ensuring a seamless experience for students.
- Assist students with navigating university systems, procedures, and resources, offering guidance and support as needed.
- Maintain a detailed understanding of academic policies, regulations, and best practices to provide well-informed advice and solutions.
- Contribute to continuous improvement efforts by analyzing feedback, identifying areas for enhancement, and implementing efficient processes.
- Perform administrative tasks with a high level of accuracy and attention to detail, adhering to established deadlines and procedures.
- Previous experience in administration or student services, preferably within the education sector.
- Proficiency in student information systems (e.g. RTO Manager, CRM) and Microsoft Office suite.
- Strong organizational skills and the ability to manage competing priorities under tight deadlines.
- Excellent interpersonal and verbal/written communication skills.
- Attention to detail and an understanding of compliance, records management, and data integrity.
- Ability to collaborate in a team environment and interact confidently with stakeholders at all levels.
- Ability to handle sensitive student information with confidentiality and discretion.
- Knowledge of relevant education policies, regulations, and best practices.
- Problem-solving skills to address student inquiries and concerns effectively.
- Adaptability and flexibility to work in a dynamic educational environment.
- Familiarity with the Australian education system and regulatory standards (e.g. TEQSA, ASQA) is desirable.
Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuringwe'reattracting applications from people with identities and perspectives that are as diverse as our students.
We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
Job Location#J-18808-Ljbffr
-
Student Services Officer
3 weeks ago
Adelaide, South Australia University Partnerships Full timeAcknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civilconstructionand hospitality. In our 139-year history in education, weremaintrue to our mission to stay a challenging,relevantand creative leader in the...
-
Student Services Officer
3 weeks ago
Adelaide, South Australia ECA International Full timeEducation Centre of Australia (ECA) is a dynamic and diverse education group that stands at the forefront of Australia's higher education sector, boasting campuses in Sydney, Brisbane, Melbourne and most recently in Adelaide, as well as overseas locations in the UK and India. With a rich history spanning over almost two decades, ECA delivers high-quality...
-
Student Services Officer
3 weeks ago
Adelaide, South Australia ECA International Full timeEducation Centre of Australia (ECA) is a dynamic and diverse education group that stands at the forefront of Australia's higher education sector, boasting campuses in Sydney, Brisbane, Melbourne and most recently in Adelaide, as well as overseas locations in the UK and India. With a rich history spanning over almost two decades, ECA delivers high-quality...
-
Student Services Officer
1 week ago
Adelaide, South Australia Pulteney Grammar School Full time $60,000 - $80,000 per yearFounded in 1847, Pulteney Grammar School is a leading co-educational Anglican school woven into the fabric of Adelaide. Formed through a tradition of innovation, Pulteney Grammar School provides an education that positions its 1,000 students to prosper. Uniquely located on one site within the CBD, Pulteney is an active and proud member of the city of...
-
Adelaide, South Australia Navitas Full timeStudent & Academic Services Administration Officer Navitas Adelaide, South Australia, Australia Overview Navitas is a leading global education provider that has helped generations of learners transform their lives through education. Working in our Eynesbury College you'll be part of a team supporting Navitas' portfolio of colleges, campuses, and...
-
Adelaide, South Australia Navitas Full timeStudent & Academic Services Administration OfficerNavitas Adelaide, South Australia, AustraliaOverviewNavitas is a leading global education provider that has helped generations of learners transform their lives through education. Working in our Eynesbury College you'll be part of a team supporting Navitas' portfolio of colleges, campuses, and offices....
-
Adelaide, South Australia Navitas Full time $60,000 - $80,000 per yearNavitas is a leading global education provider that has helped generations of learners transform their lives through education. Working in our Eynesbury College you'll be part of a team supporting Navitas' portfolio of colleges, campuses, and offices. Employing 5,000 staff, we create life-changing opportunities for students to learn by delivering an...
-
Student Support Officer
4 weeks ago
Adelaide, South Australia Endeavour College of Natural Health Full timeJoin to apply for the Student Support Officer role at Endeavour College of Natural HealthWe are seeking a dedicated Student Support Officer to join our team in Adelaide, Australia. In this role, you will be responsible for providing exceptional support and assistance to students, ensuring their academic journey is smooth and...
-
Student Support Officer
4 weeks ago
Adelaide, South Australia Endeavour College of Natural Health Full timeJoin to apply for the Student Support Officer role at Endeavour College of Natural HealthWe are seeking a dedicated Student Support Officer to join our team in Adelaide, Australia. In this role, you will be responsible for providing exceptional support and assistance to students, ensuring their academic journey is smooth and...
-
senior school student services
4 weeks ago
Adelaide, South Australia St George Christian School Full timeSENIOR SCHOOL STUDENT SERVICESReplacement Contract Position37.5 hours per week, 40 weeks per yearBased at Salisbury EastCommencing 27 January 2026Closing Date 10 September 2025Are you passionate about supporting students and shaping their educational journey? Join our team at Tyndale Christian School as a Senior School Student Services Officer We're looking...
