AML Operations Lead

Overview

Join to apply for the AML Operations Lead - Process & Quality role at Sportsbet.

About Us

At Sportsbet, we're all about bringing excitement to life for our 2 million customers. As part of the global Flutter Group, we're a tight-knit team of 1,300 in Melbourne, Sydney, and Darwin, passionate about challenging the status quo. We're proud to be recognized as one of LinkedIn's Top 25 Companies and one of the Top 10 Workplaces for Women.

We're an inclusive employer who celebrates diversity and is committed to helping you thrive. Whether you're looking for flexibility, career growth, or a supportive environment, we're here to help you succeed.

Our commitment to responsible gambling is genuine and demonstrated through the wide range of responsible gambling initiatives and tools. We're proud to be the leaders in responsible gambling in our industry, not just locally, but globally.

About the Role

We are committed to protecting our customers, our business, and the wider community from money laundering, terrorism financing, and financial crime. As our business grows, we are seeking a passionate and experienced leader to join our AML Operations team as the AML Operations Lead - Process & Quality.

Reporting to the Head of AML and High-Risk Operations, you will be responsible for uplifting the maturity of our AML operations by driving process excellence, quality control, training, and performance reporting. This critical role sits at the heart of operationalising Sportsbet's AML/CTF Program, ensuring we not only meet regulatory obligations but deliver high standards of risk management and customer experience.

You will partner with teams across the business to design and embed sustainable processes, implement quality monitoring frameworks, and build the capability of our AML professionals.

You will

• Lead the design, documentation and continuous improvement of AML processes (ECDD, transaction monitoring, customer name screening, AUSTRAC reporting).
• Develop and embed a robust AML Operations Quality Control framework.
• Monitor quality performance, analyse trends, and drive remediation and uplift activities.
• Design and deliver AML training and onboarding programs, uplifting role-specific expertise and team engagement.
• Enhance management information and reporting through dashboards, KPIs, and actionable insights.
• Represent AML Operations in audits, reviews and cross-functional initiatives.
• Champion a culture of ownership, compliance and excellence across AML Operations.

About You

• Proven AML operational leader with proven operational leadership experience in AML/CTF, financial crime or similar within a highly regulated industry.
• Deep knowledge of the Australian AML/CTF framework, sanctions and operational best practice.
• Strong capability in process design, quality frameworks, and performance reporting.
• Track record of delivering training and coaching to diverse audiences.
• Exceptional stakeholder engagement skills, with confidence working across risk, compliance and business teams.
• Tertiary qualification in a financial crime, business, or commerce-related discipline (postgraduate study desirable).

Why You'll Love Working Here

Along with a competitive salary and generous performance-based bonus, here's some of our other benefits:

• 25 days annual leave
• Genuine flexible working policy
• $1050 work-from-home allowance to set up your home office
• Access to our Employee Assistance Program and a Circle In membership
• Access to outstanding career development programs, including expert-led internal training and external learning opportunities
• Weekly concierge service including free massages, facials and nail appointments - all onsite
• Free coffee, daily fresh fruit, breakfast provisions and Kombucha on tap in the office
• Weekly rotating socials, from Thursday drinks to coffee carts and fun team events
• End of trip facilities with onsite table tennis and pool tables
• Generous parental leave and return-to-work benefits
• Hack Days: Participate in our hack days, where creativity and collaboration lead to exciting new ideas and projects.

What's the Green Tick Feeling?

Well, it's different for everyone, yet unites us all. It's the feeling you get when you succeed, no matter what success looks like to you. It could be developing your career, it could be working on an industry leading project, or it could be making it to school pick up in time. It's all the little and big things that make you feel like you're thriving when working at Sportsbet.

We're an inclusive employer who welcomes you for who you are, as you are - so, if you require adjustments to the recruitment process, please let us know in your application. We also know flex means different things to different people, so let us know how we can support you to be your best.

We review applications quickly, so apply soon Check out our Life@Sportsbet Instagram, LinkedIn, and careers website for more about our inclusive culture.

Ready for your Green Tick Feeling? Apply now.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Gambling Facilities and Casinos and Spectator Sports

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