Multi-Site Venue Leader

1 day ago

Sydney, New South Wales, Australia Yo-Chi Frozen Yogurt Full time

Join the Yo-Chi Leadership Team We are hiring for passionate, driven Venue Leaders to oversee two of our CBD venues (Circular Quay & Double Bay) or the Eastern Suburbs (Bondi & Bondi Junction).

As a Multi-Site Venue Leader, you'll be the heartbeat of your venues, ensuring smooth operations, happy customers, and energised, motivated teams. You'll lead by example, coach your Venue Leaders, and create a high-performing, positive environment across multiple locations.

What You'll Be Doing

  • Lead by example and deliver unforgettable customer experiences across your venues
  • Keep the energy high and ensure each venue runs like clockwork
  • Maintain high standards of cleanliness, safety, and operational excellence
  • Oversee inventory, stock, and operational metrics across multiple sites
  • Train, develop, and support a motivated, high performing team
  • Manage key metrics including labour, COGs, and overall venue performance
  • Take ownership of multi-venue P&L

Who We're Looking For:
  • Experienced leaders with a strong track record in achieving KPIs and driving team performance (bonus points for QSR experience)
  • Skilled in roster management using systems beyond Excel
  • Team oriented leaders who love building motivated teams and creating welcoming vibes.
  • Organised, adaptable, and passionate about continuous improvement.

Why Join Yo-Chi?
  • Career Growth: Real opportunities as we expand across Sydney
  • Flexibility: Day and night shifts available to suit your lifestyle
  • Good Vibes: Work with a fun, diverse team that supports each other
  • Perks: Free Yo-Chi on shift, discounts off shift, recognition rewards, quarterly bonuses
  • Culture: Be part of a values led, inclusive brand that cares about community and sustainability

Whether you're stepping into a Venue Leader role or developing your leadership career as an Assistant Venue Leader, this is your chance to make a real impact across multiple venues in Sydney.

Ready to lead the good vibes across Sydney? Apply now and help us bring Yo-Chi joy to more venues than ever Check us out on Instagram @iloveyochi, visit our website, or pop into a venue to see the magic for yourself.
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