Multi-Site Store Manager

7 days ago

Sydney, New South Wales, Australia Yo-Chi Frozen Yogurt Full time $120,000 - $180,000 per year

Join the Yo-Chi Leadership Team We are hiring for passionate, driven Multi-Site Store Managers to oversee two of our CBD venues (Circular Quay & Double Bay) or the Eastern Suburbs (Bondi & Bondi Junction).

As a Multi-Site Leader, you'll be the heartbeat of your venues, ensuring smooth operations, happy customers, and energised, motivated teams. You'll lead by example, coach your Venue Leaders, and create a high-performing, positive environment across multiple locations.

Why Yo-Chi? Let's start with what's in it for you:

  • Booming brand energy - we're opening a new venue every two weeks in 2025, and you'll be right in the middle of it all.
  • Perks you can actually taste - free Yo-Chi every shift (plus generous discounts off-shift).
  • Balance + flexibility - rotating rosters designed to fit around your life, not the other way around.
  • Culture worth sticking around for - team dinners, activities, and a genuine focus on connection.
  • Wellbeing first - access to our Happiness Hub for wellness, learning and support.
  • Career acceleration - we're not just growing venues, we're growing leaders.

What You'll Be Doing:

  • Lead by example and deliver unforgettable customer experiences across your venues
  • Keep the energy high and ensure each venue runs like clockwork
  • Maintain high standards of cleanliness, safety, and operational excellence
  • Oversee inventory, stock, and operational metrics across multiple sites
  • Train, develop, and support a motivated, high performing team
  • Manage key metrics including labour, COGs, and overall venue performance
  • Take ownership of multi-venue P&L

Who We're Looking For:

  • Have leadership experience in hospitality or retail
  • Have proven success managing labour, COGS, stock and KPIs.
  • Are People focused with a passion for building strong team culture
  • Thrive in fast paced environments and love a challenge
  • Maintain a safe, clean, and positive work environment
  • Are organised, driven and hungry to grow
  • Embrace a Positive CHI attitude and bring great energy to the team

This is your chance to make a real impact across multiple venues in Sydney. Ready to lead the good vibes across Sydney? Apply now and help us bring Yo-Chi joy to more venues than ever Check us out on Instagram @iloveyochi, visit our website, or pop into a venue to see the magic for yourself.

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