HEAD OF RETAIL

1 week ago

Melbourne, Victoria, Australia CREATE CAREERS Full time
HEAD OF RETAIL - Lifestyle, home, bedding sectorHEAD OF RETAIL - Lifestyle, home, bedding sector

Get AI-powered advice on this job and more exclusive features.

In-house position | Lead omni-channel retail for a fast-growing, ambitious and customer-first brand | Build and scale stores across Australia | Permanent |

An exciting and newly created opportunity has opened up for a dynamic and commercially minded Head of Retail to join a high-growth, digitally native brand on its journey into physical retail.

Reporting directly to the C-Suite, this senior leadership role is pivotal in shaping the national store network, bringing the brand's online identity to life through immersive, elevated in-store experiences.

As Head of Retail, you will own the physical retail strategy end-to-end, from store rollout and team development, to innovative visual merchandising, operations, and commercial performance.

You'll be responsible for turning retail concepts into thriving physical environments, driving brand consistency, store-level P&Ls and a culture of innovation and exceptional service.

You are a strong commercial and creative thinker, equally passionate about people, process, product, delivering excellent customer experience and inventory across multiple sites.

This is a rare opportunity to build something from the ground up and be part of a collaborative, forward-thinking executive team driving retail re-invention across Australia.

Key Responsibilities

  • Lead the rollout and growth of a national store network- including store design, project management, team recruitment, and grand openings. You will be translating our client's online brand into an engaging and immersive retail experience
  • Be the visionary for in-store retail experiences- driving creative, fresh, and on-brand visual merchandising across all locations
  • Champion operational excellence with clear processes around inventory, store-level ordering, and fulfillment (click & collect, ship-from-store)
  • Manage and optimise retail P&L, individual store budgets, and performance metrics
  • Build and inspire a values-led, high-performing retail leadership team and culture
  • Collaborate closely with cross-functional teams to align store strategy with digital, marketing, merchandising and supply chain
  • Ensure compliance, safety, and ethical standards across all physical operations
  • Embed customer insights and feedback into ongoing retail improvement and innovation
  • Maintain a deep understanding of product presentation

Qualifications and Skills

  • 8+ years of experience in senior retail leadership, ideally with experience launching or scaling store networks in multi-site or national retail environments
  • Experience in the mattress, bedding or home/lifestyle category strongly preferred
  • Strong visual merchandising capability with an eye for creating fresh, engaging, and branded in-store experiences
  • Experience working in fast-paced, digitally led or DTC businesses (highly advantageous)
  • Strong understanding of omnichannel operations, store fulfillment models, inventory systems, click and collect and shipments from stores
  • Experienced with store operations where each location manages its own inventory and ordering
  • Excellent communicator with strong cross-functional collaboration skills
  • Comfortable project managing store builds from the ground up- floorplans, timelines, supplier management, and execution
  • Strong knowledge of store systems, retail merchandising, team management and sales performance.
  • Confident balancing commercial outcomes with creative execution
  • Passionate about team culture, store experience, and delivering "wow" at every touchpoint

If you are ready to create something exceptional and lead the next chapter of retail innovation, we would love to hear from you. This is an urgent permanent requirement.

How to Apply

Apply here or send us an email at info@createcareers.com.au with your updated CV and cover page highlighting your suitability based on the job requirements.

To be considered for this role you must have full working rights in Australia

W: www.createcareers.com.au

Create Careers is a different kind of recruitment consultancy. We are people that care for people. Yes, that means we care about you the talent and you the employer. We are people who believe that honesty, integrity, trustworthiness, reliability, being ethical and respectful to everyone are our greatest assets. Our goal is to work hard to create great relationships, partnerships and friendships and to not treat you as just another company or CV. We strive on actively listening to provide the best service possible, delivered with professionalism, care and enthusiasm. Let's work together to co-create a productive and long-lasting partnership.

Seniority level
  • Seniority levelExecutive
Employment type
  • Employment typeFull-time
Job function
  • Job functionSales and Business Development
  • IndustriesRetail and Consumer Services

Referrals increase your chances of interviewing at CREATE CAREERS by 2x

Get notified about new Head of Retail jobs in Melbourne, Victoria, Australia.

Moorabbin, Victoria, Australia 3 months ago

Melbourne, Victoria, Australia 3 weeks ago

Melbourne, Victoria, Australia 3 months ago

Doncaster, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 1 week ago

Doncaster, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 2 weeks ago

Doncaster, Victoria, Australia 1 week ago

Collingwood, Victoria, Australia 4 days ago

Hawthorn East, Victoria, Australia 19 hours ago

Glen Iris, Victoria, Australia 3 weeks ago

Politix - Store Manager - Eastland - VIC

East Melbourne, Victoria, Australia 1 week ago

Chadstone, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 1 week ago

Retail Store Manager - Northland (Preston) VICTORIA

Melbourne, Victoria, Australia 2 days ago

Balaclava, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 1 hour ago

Melbourne, Victoria, Australia 1 week ago

Regional Manager - Coles Supermarkets - Western Victoria

Hawthorn East, Victoria, Australia 2 days ago

Melbourne, Victoria, Australia 2 weeks ago

Chadstone, Victoria, Australia 1 week ago

Keilor Downs, Victoria, Australia 6 days ago

Melbourne, Victoria, Australia 1 month ago

Derrimut, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 1 week ago

Heatherton, Victoria, Australia 6 days ago

Assistant Store Manager - NEW Performance Store, Westfield Knox

Melbourne, Victoria, Australia 1 week ago

Chadstone, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 1 month ago

Heatherton, Victoria, Australia 6 days ago

Melbourne, Victoria, Australia 3 weeks ago

Malvern, Victoria, Australia 2 months ago

Melbourne, Victoria, Australia 2 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Head Of Retail

    3 days ago

    Melbourne, Victoria, Australia Accent Group Limited Full time

    Join to apply for the Head of Retail - Lacoste role at Accent Group LimitedAt Accent Brands, we know everything begins and ends with the consumer.That's why we're on the hunt for a Head of Retail to take Lacoste's retail operations across Australia & New Zealand to the next level.This is your chance to blend strategy, leadership, and brand passion to deliver...

  • Head Of Retail

    4 weeks ago

    Melbourne, Victoria, Australia CREATE CAREERS Full time

    HEAD OF RETAIL - Lifestyle, home, bedding sector HEAD OF RETAIL - Lifestyle, home, bedding sector2 days ago Be among the first 25 applicants In-house position | Lead omni-channel retail for a fast-growing, ambitious and customer-first brand | Build and scale stores across Australia | Permanent |An exciting and newly created opportunity has opened up for a...

  • Head Of Retail

    2 weeks ago

    Melbourne, Victoria, Australia Create Careers Full time

    HEAD OF RETAIL - Lifestyle, home, bedding sector HEAD OF RETAIL - Lifestyle, home, bedding sector Get AI-powered advice on this job and more exclusive features.In-house position | Lead omni-channel retail for a fast-growing, ambitious and customer-first brand | Build and scale stores across Australia | Permanent | An exciting and newly created opportunity...

  • Head Of Retail

    1 week ago

    Melbourne, Victoria, Australia CREATE CAREERS Full time

    HEAD OF RETAIL - Lifestyle, home, bedding sector HEAD OF RETAIL - Lifestyle, home, bedding sector Get AI-powered advice on this job and more exclusive features.In-house position | Lead omni-channel retail for a fast-growing, ambitious and customer-first brand | Build and scale stores across Australia | Permanent | An exciting and newly created opportunity...

  • Head Of Retail

    1 day ago

    Melbourne, Victoria, Australia Country Road Group Full time

    **Job no**: 997382**Work type**: Full-Time**Location**: Melbourne - CBD & Inner**Categories**: Retail Operations**_Country Road Group (CRG) is embarking on transformation to position itself for growth, leveraging our scale, capabilities and culture as a House of Brands. We are investing in new and existing capabilities and have a number of exciting...

  • Head Of Retail

    2 weeks ago

    Melbourne, Victoria, Australia At Full time

    Add expected salary to your profile for insights.About the role Our client is a high-profile and well-established women's apparel label.As the Head of Retail, you will lead the strategic direction and day-to-day operations of the national retail business across Australia.This is a full-time, office-based position located at our head office in Melbourne CBD...

  • Head Of Retail

    2 weeks ago

    Melbourne, Victoria, Australia At Full time

    Add expected salary to your profile for insights.About the role Our client is a high-profile and well-established women's apparel label.As the Head of Retail, you will lead the strategic direction and day-to-day operations of the national retail business across Australia.This is a full-time, office-based position located at our head office in Melbourne CBD...

  • Head Of Retail

    3 days ago

    Melbourne, Victoria, Australia Create Careers Full time

    HEAD OF RETAIL - Lifestyle, home, bedding sector HEAD OF RETAIL - Lifestyle, home, bedding sector Get AI-powered advice on this job and more exclusive features.In-house position | Lead omni-channel retail for a fast-growing, ambitious and customer-first brand | Build and scale stores across Australia | Permanent |An exciting and newly created opportunity has...

  • Head of Retail

    4 days ago

    Melbourne, Victoria, Australia Accent Group Limited Full time

    Join to apply for the Head of Retail - Lacoste role at Accent Group LimitedAt Accent Brands, we know everything begins and ends with the consumer. That's why we're on the hunt for a Head of Retail to take Lacoste's retail operations across Australia & New Zealand to the next level. This is your chance to blend strategy, leadership, and brand passion to...

  • Head of Retail

    4 days ago

    Melbourne, Victoria, Australia Accent Group Limited Full time

    Join to apply for the Head of Retail - Lacoste role at Accent Group Limited At Accent Brands, we know everything begins and ends with the consumer. That's why we're on the hunt for a Head of Retail to take Lacoste's retail operations across Australia & New Zealand to the next level. This is your chance to blend strategy, leadership, and brand passion to...