Senior Business Analyst

4 days ago

Central Coast, Australia Central Coast Council Full time

Join to apply for the Senior Business Analyst role at Central Coast Council

Overview

Reporting to the Section Manager, Digital Transformation, the Senior Business Analyst plays a key strategic role in supporting the delivery of Council's digital transformation initiatives. This position is responsible for leading the analysis, documentation, and communication of business requirements across complex application-based technology projects, ensuring alignment with organisational goals and stakeholder needs. This position is required to provide quality customer service and create value for the community.

Responsibilities
  • Lead and mentor a team of business analysts, ensuring high-quality analysis outputs and consistent delivery across projects.
  • Lead the end-to-end business analysis lifecycle for the OneCouncil platform and other Digital Transformation initiatives.
  • Champion a culture of collaboration and continuous improvement throughout the organisation.
To Be Successful In This Role, You Will Have
  • Degree qualification in engineering, information technology, computer science or related field OR demonstrated solid contemporary experience in a similar role, combined with ongoing professional development.
  • Formal qualification in Prince 2/Agile or equivalent.
  • Demonstrated success in leading business analysis activities across complex technology transformation initiatives, including enterprise software implementations and digital systems projects, preferably within a Local Government or broader Government environment.
  • Extensive experience applying structured business analysis and project methodologies, such as BABOK, Agile, PRINCE2 or PMBOK, including requirements elicitation, stakeholder engagement, risk identification, and reporting.
  • Proven ability to lead business process reviews and transformation initiatives, aligning business needs with digital system capabilities to drive operational efficiency and improved service delivery.
  • Strong stakeholder management skills, with demonstrated experience in building effective relationships with internal business units and external vendors to ensure alignment of analysis outcomes with strategic and operational goals.
  • Experience in coordinating and supporting change management activities, including the development of training materials, communication strategies, and stakeholder engagement plans to facilitate successful system adoption and cultural change.
  • Proficiency in developing and maintaining high-quality business analysis documentation, including process maps, user stories, functional specifications, and dashboards tailored for executive and operational audiences.
  • Previous project management experience leading ERP or application projects. Experience within Local Government, particularly with TechnologyOne would be an advantage, but not required.
Other Information
  • A competitive total remuneration salary package will be provided for this role
  • We have a temporary full-time role available for up to 4 years
  • We are able to offer hybrid and flexible working conditions for this role
  • This role is located at the Wyong Administration Building

Central Coast Council is committed to the goals of equal opportunity employment and to providing a safe environment that protects the wellbeing of children and staff.

How to Apply

To Lodge Your Application, Please Follow These Steps:

  • Answer the on-line questions shown below.
  • Attach your resume
  • Attach your qualifications and licences.

Once your application is lodged you will receive an automated confirmation. If you require assistance to lodge your application please contact our Talent Acquisition team by email. Applications close at midnight on Sunday, 14 September 2025.


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