General Manager

Mercure Perth, part of the world-leading Accor portfolio, is centrally located in the vibrant heart of Perth's Central Business District, offering an ideal base for both business and leisure travellers. Its prime location provides immediate access to major shopping precincts, Elizabeth Quay, the Swan River, RAC Arena, and the Perth Convention and Exhibition Centre, with convenient public transport options at its doorstep. The hotel features 239 comfortable and well-appointed rooms, designed to cater to modern needs. Guests can enjoy a range of facilities including a heated rooftop swimming pool offering city views, a fully equipped fitness centre, and the inviting Beccaria Restaurant, which serves contemporary Australian cuisine with Italian influences. The casual Barista lobby bar provides a relaxed setting for coffee or drinks. For events, Mercure Perth offers 10 versatile function rooms, capable of hosting up to 350 delegates.

Job Description

We are looking for an experienced General Manager to lead and continue driving success at Mercure Perth. This key role calls for an experienced hospitality professional dedicated to delivering outstanding guest experiences and strong business results. As the hotel's leader and brand ambassador, you will apply your operational expertise and commercial acumen to lead a skilled team of Heartists in a dynamic metropolitan environment.

• Oversee all operational aspects of the hotel, ensuring departments consistently achieve and exceed performance targets.
• Develop and execute strategic plans that drive revenue growth, operational efficiency, and elevated guest satisfaction.
• Champion proactive sales and marketing initiatives to maximise occupancy, revenue, and market share.
• Lead, motivate, and develop a team of dedicated Heartists to foster a culture of excellence, collaboration, and continuous improvement.
• Cultivate and manage strong relationships with hotel owners, key stakeholders, partners, and the local community to enhance the hotel's reputation and business opportunities.
• Strategically manage property projects, including potential upgrades or enhancements, ensuring successful execution within scope, budget, and timelines.
• Drive a supportive, inclusive, and engaging workplace environment to nurture employee development and retention.

A qualification in hotel management, hospitality management, commerce or business administration would be highly regarded.

• Minimum of 5 years' senior leadership experience in hospitality, ideally within a full-service hotel environment, with demonstrable success in operations, revenue management, and team leadership.
• Proven ability to drive business results with strong financial acumen, including budgeting, forecasting, and profit optimisation.
• Skilled in building and managing relationships with hotel owners, stakeholders, and partners, while consistently delivering exceptional guest experiences.
• Demonstrated experience in strategic project management, particularly in hotel property enhancements or capital expenditure initiatives, is highly desirable.
• Inspirational leader with excellent communication skills, capable of fostering an engaged and motivated team.
• Strategic thinker with an entrepreneurial mindset and a strong commitment to Accor's values and culture.
• Full Australian work rights.

Join us at Mercure Perth and embark on a career journey filled with opportunity, growth, and the chance to create memorable experiences every day.

About the Mercure Brand – Locally Inspired | Globally Consistent | Authentic | Inviting

With a global network of over 900 hotels in 60+ countries, Mercure hotels are distinct, locally inspired, and rooted in their communities. Each Mercure hotel offers an authentic experience, reflecting the unique culture and charm of its location. We balance consistent quality with a deep understanding of local heritage, creating inviting spaces where guests can discover the best of their destination.

Why Work for Accor?

At Accor, hospitality is more than a job—it's a career path where you can thrive and be your authentic self. We are committed to your growth and wellbeing, offering a supportive, inclusive work culture and opportunities to explore limitless career possibilities across our 5,400+ hotels in over 110 countries, including a robust network of 340+ hotels and 18,000+ Heartists across Australia.

Here's How We Support You

• ALL Heartist Membership – Enjoy exclusive discounts on accommodation and dining worldwide.
• Family & Friends Discounts – Share your career perks with loved ones.
• Accor Live Limitless (ALL) Loyalty Program – Earn rewards and exclusive experiences.
• Learn Your Way – Access industry-leading training through Accor Academy and Typsy.
• Build Your Network – Connect with a global community of hospitality professionals.

Discover your future with Accor at Accor Careers.