information technology

information technology (IT) support technician

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Job details

• Location Sydney , NS B1S 1P4
• Work location On the road
• Salary $ 25.00 to $ 30.00 HOUR hourly (To be negotiated) / 32 hours per week
• Terms of employment Permanent employment Full time
• Morning, Day, Evening, Weekend, On call, Flexible hours, Overtime available
• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Information technology
• Computer support specialist
• Computer technology/computer systems technology

Experience

5 years or more

On the road

Work locations may vary. Frequent or constant travel is required from the employee.

Work setting

• Computer hardware or software retailer/wholesaler
• Consulting firm
• General office
• Private company, corporation or industry
• Private sector

ResponsibilitiesTasks

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform Web-server backup and recovery operations
• Provide customer service

Supervision

• 1 to 2 people

CredentialsCertificates, licences, memberships, and courses

• CompTIA Security+ Certification
• Network+ Certification
• A+ Certification

Experience and specializationComputer and technology knowledge

• MAC
• Networking software
• Networking hardware
• Networking security
• Intranet
• Internet
• Servers
• Desktop applications
• File management software
• Security software
• Multimedia software
• Word processing software
• Communication software
• Image editing software
• HTML editing software
• Website creation and management software
• Desktop publishing software
• Database software
• Mac OS
• Python
• Quick Books
• MS Active Directory
• MS Office
• MS Windows
• SQL
• SharePoint
• Spreadsheet
• TCP/IP
• Wireless networks
• PHP
• WordPress

Area of specialization

• Project management
• E-commerce

Additional informationSecurity and safety

• Bondable
• Basic security clearance
• Confidential security clearance
• Criminal record check

Transportation/travel information

• Own transportation
• Own vehicle
• Vehicle supplied by employer
• Willing to travel
• Willing to travel regularly
• Valid driver's licence
• Travel expenses paid by employer

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling

Own tools/equipment

• Computer
• Internet access

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Initiative
• Judgement
• Organized
• Team player
• Ability to multitask
• Time management
• Gasoline paid
• Mileage paid

Other benefits

• Free parking available
• Learning/training paid by employer
• Paid time off (volunteering or personal days)
• Transportation provided by employer
• Parking available

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-09-05

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

Report a problem with this job posting * What's wrong? This job posting contains incorrect information Inaccurate salary Inaccurate job title Link to full job posting / Expired or closed job posting Email Provide more details: Report potential misuse of Job Bank

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The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.

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