Customer Engineer

4 weeks ago

Melbourne, Victoria, Australia Vertiv Full time

If you are a Licensed Electrician / Customer Engineer with a qualification in electrical / electronics (or just an amazing knowledge of electrical / electronic), you are the person we are looking for Currently, an exciting opportunity exists for an experienced UPS Technician / Customer Engineer to join our winning team of Customer Engineers. In this interesting role, you will be responsible for providing project commissioning, field repairs, maintenance, and technical support to our customers both autonomously and in a team. Our Customer Engineers are leaders in the field and have a reputation for providing a high level of customer service by completing service work in an efficient, professional and prompt manner.

Primary duties of the role include:

  • Carrying out commissioning, servicing and fault diagnosis of power products and equipment in accordance with the service contract
  • Providing new opportunities for the Sales and Service divisions
  • Providing written and verbal service reports to customers
  • Participation in after-hours call-out work and some short duration country work is involved

To be successful in this role, you will need to have:

  • Relevant trade qualification with an Electrical License is mandatory
  • Tertiary qualifications in Electrical Engineering would be an advantage
  • Experience in servicing UPS or Controls (PLC)
  • Demonstrated experience working in servicing and maintaining UPS or associated equipment is preferred
  • Excellent communication and interpersonal skills
  • A strong commitment to OH&S in the workplace
  • Ability to work independently or within a team environment
  • A current driver's license

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength

OUR BEHAVIORS

  • Own It
  • Act With Urgency
  • Foster a Customer-First Mindset
  • Think Big and Execute
  • Lead by Example
  • Drive Continuous Improvement
  • Learn and Seek Out Development
#J-18808-Ljbffr

  • Customer Support Engineer

    4 weeks ago

    Melbourne, Victoria, Australia CyberArk Full time

    Join to apply for the Customer Support Engineer (Melbourne based) role at CyberArkJoin to apply for the Customer Support Engineer (Melbourne based) role at CyberArkCompany DescriptionAbout CyberArk:CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security...

  • Customer Solutions Engineer

    1 day ago

    Melbourne, Victoria, Australia Buscojobs Full time

    ICT Customer Support OfficerMoorabbin, VictoriaMansys Pty LtdPosted 4 days agoJob DescriptionICT Support Technician (Customer Support)We are Mansys Pty Ltd, recruitment consultants. Our client, Prolim Technologies, based in Moorabbin (VIC), is actively seeking an ICT Support Technician (Customer Support) to join their team on a permanent full-time basis....

  • Customer Experience Engineer

    3 weeks ago

    Melbourne, Victoria, Australia Logicalis Group (DE) Full time

    Customer Experience Engineer in Melbourne at LogicalisWe are looking for a Customer Experience Engineer to join our Managed Services team in Melbourne.As a Customer Experience Engineer, you will play a crucial role in providing top-notch end user support services to our important customers in Australia and the surrounding region in person and remotely.You...

  • Customer Experience Engineer

    3 weeks ago

    Melbourne, Victoria, Australia Logicalis Group (DE) Full time

    Customer Experience Engineer in Melbourne at LogicalisWe are looking for a Customer Experience Engineer to join our Managed Services team in Melbourne.As a Customer Experience Engineer, you will play a crucial role in providing top-notch end user support services to our important customers in Australia and the surrounding region in person and remotely.You...

  • Customer Success Engineer Malaysia

    2 days ago

    Melbourne, Victoria, Australia Kneat Solutions Full time

    Join to apply for the Customer Success Engineer Malaysia role at Kneat Solutions22 hours ago Be among the first 25 applicantsJoin to apply for the Customer Success Engineer Malaysia role at Kneat SolutionsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Kneat SolutionsKneat enables regulated organizations to...

  • Customer Success Engineer Malaysia

    2 weeks ago

    Melbourne, Victoria, Australia Kneat Solutions Full time

    Join to apply for the Customer Success Engineer Malaysia role at Kneat Solutions22 hours ago Be among the first 25 applicants Join to apply for the Customer Success Engineer Malaysia role at Kneat Solutions Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Kneat Solutions Kneat enables regulated organizations to...

  • Engineering Lead

    2 days ago

    Melbourne, Victoria, Australia beBeeGrowthEngineer Full time

    Key Role in a Thriving Growth SquadThis role offers an exciting opportunity to be part of a dedicated growth squad where engineering, design, product and marketing collaborate daily to build, test and optimize the customer journey.Develop and iterate on top-of-funnel experiences: landing pages, onboarding flows, builder funnelBuild frontend experiments...

  • Customer Analytics Engineers

    3 days ago

    Melbourne, Victoria, Australia Buscojobs Full time

    Job DescriptionSupport the Customer Data team at JetstarFull-time permanent role based at our Jetstar HQ in MelbourneStaff Travel Benefit from Day OneLove travel and passionate about all things aviation? You're in the right place. At Jetstar, you get to take off at work and in life.As a team, we're lucky to do both for a living – and we want you to be part...

  • High-Caliber Customer-Facing Engineering Professional

    2 weeks ago

    Melbourne, Victoria, Australia beBeeSupport Full time $122,880 - $157,520

    Job Title: Senior Engineering ProfessionalWe are seeking a skilled and motivated Senior Support Engineer to join our team. This is an exciting opportunity to work with our talented engineers and make a direct impact on the growth of our business.About the Role:The Senior Support Engineer will be responsible for providing high-level technical support to our...

  • Senior Customer Service Engineer

    6 hours ago

    Melbourne, Victoria, Australia United Imaging Healthcare Full time

    Senior Recruiter-Talent Acquisition SEA & Develop APAC @ United Imaging Healthcare | CIPD Level 7, Master's in HR Job ResponsibilitiesResponsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site; Work closely with Customer Care Center (regional and headquarter level) to carry out...