Technical Support Administrator

2 weeks ago

Melbourne, Victoria, Australia Epworth Full time

Get AI-powered advice on this job and more exclusive features.

Company Description

Epworth HealthCare is Victoria's largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia's health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

Job Description

Reporting to the Technical Services Manager, you will be part of our collaborative Technical Services team and be responsible for end-user device support within the various Epworth sites, moving between metro and regional locations.

You will make an impact by-

  • Maintaining day to day operational tasks assigned by the Service Desk
  • Demonstrated systematic approach to problem solving
  • Assisting in the support of the desktop environment, including AV/VC & Telephony

To be successful in this role…

You will have
  • 2-5 years of desktop support experience
  • Be able to work independently and autonomously
  • Work with external vendors, as required
  • Edge networking configuration and management experience

Position Description Inherent Requirements

We will review applications as we receive them.

About Richmond

Epworth Richmond is a rapidly growing, fast-paced and dynamic teaching hospital where you will work alongside top-flight practitioners in all areas. You will challenge your skills, broaden your experience and grow your expertise through exposure to a wide range of clinical specialties, treatment options and the latest in technology. Epworth will support you to provide the best possible care to our patients by continually investing in your education, better facilities and technologies.

Additional Information

At Epworth, it's a community. It's the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to:
  • Epworth's enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay
  • The largest educational scholarship program of its kind in Australia
  • Ability to purchase up to four additional weeks of leave
  • Reduced cost of health services for you and your family at Epworth

At Epworth, we care.

We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive, and contribute to our communities.

Enquire / Apply

Sound interesting? To apply, click the I'm Interested button and attach your CV and cover letter.

For more information, refer to the attached position description or contact Epworth Talent on (03) 9426 0606.

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.Seniority level
  • Seniority levelAssociate
Employment type
  • Employment typeFull-time
Job function
  • Job functionHealth Care Provider
  • IndustriesHospitals and Health Care

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