member growth manager

4 weeks ago


Sydney, New South Wales, Australia SHE-com Full time

SHE-com Millers Point, New South Wales, Australia

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Join to apply for the MEMBER GROWTH MANAGER role at SHE-com

SHE-com Millers Point, New South Wales, Australia

4 days ago Be among the first 25 applicants

Join to apply for the MEMBER GROWTH MANAGER role at SHE-com

member growth manager

The Opportunity

As a Member Growth Manager, your primary responsibility will be to close sales and convert leads into committed clients. You will lead discovery calls and use your expertise in sales to deliver tailored solutions to female entrepreneurs, ensuring they see the value in SHE-com's offerings and feel supported in their journey. This role is all about building trust, understanding client needs, and delivering impactful results.

What You'll Do

  • Conduct discovery calls to understand the specific needs of female entrepreneurs, presenting the value of SHE-com's programs with confidence and clarity.
  • Use HubSpot CRM to manage leads, track sales activity, and maintain accurate records of client interactions.
  • Consistently achieve and surpass sales targets and KPIs set by the executive team.
  • Drive sales of our core offerings: Start-Up Program, Academy+, Scale Mastermind Program, and Retreats.
  • Handle objections effectively, using empathy-driven sales techniques to address concerns and guide prospects toward confident decisions.
  • Build and nurture relationships with prospects and clients to ensure satisfaction, retention, and long-term engagement.
  • Work closely with the sales team and Head of Growth to identify opportunities to improve processes and enhance the client experience.

What We're Looking For
  • Proven sales experience, preferably in e-commerce or a related field.
  • A strong understanding of the e-commerce landscape and the unique challenges faced by female entrepreneurs.
  • Excellent communication and active listening skills, with the ability to build rapport and trust quickly.
  • Proficiency in using HubSpot CRM or similar systems for lead management and tracking.
  • A proactive attitude and ability to navigate objections and close deals with confidence.
  • A passion for helping female entrepreneurs succeed and a strong alignment with SHE-com's mission and values.
  • The ability to work remotely with focus and accountability, as well as thrive in a fast-paced, collaborative team environment.

Why Join SHE-com?
  • Be Part of an Empowering Mission: Join a community dedicated to uplifting and supporting women in e-commerce.
  • Flexibility: Work remotely, with the understanding that work-life balance is key.
  • Growth Opportunities: Access to an incredible network of coaches and the chance to expand your knowledge of e-commerce through our program content.
  • Career Progression: Be part of a fast-growing company with significant opportunities for career advancement.
  • Industry Exposure: Attend events across Australia, expanding your network and gaining deeper insights into the e-commerce industry.
  • Incentives and Development: Competitive salary with performance-based incentives, plus access to continuous professional development in sales and women's entrepreneurship.

How to Apply
  • Submit Your Resume: Highlighting relevant experience and accomplishments in sales.
  • Video Cover Letter (1-2 Minutes):
    • Why are you applying for this role at SHE-com?
    • What excites you about this opportunity?
    • Why are you a great fit for the position?
    Send your resume and video cover letter to careers@shecom.co with the subject line: "Your New Sales Closer"

    We can't wait to hear from you xxSeniority level
    • Seniority levelEntry level
    Employment type
    • Employment typeFull-time
    Job function
    • Job functionMarketing and Sales
    • IndustriesProfessional Training and Coaching

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