Therapeutic Franchise Head

Overview

At Emerald Clinical Trials, we are a global, full-service Contract Research Organization (CRO) with a rich heritage in the Asia-Pacific region. We are dedicated to advancing clinical research through scientific expertise and operational excellence, supporting biopharmaceutical, medical device, and diagnostic customers across all trial phases, from registration to post-marketing.

Our therapeutic expertise spans renal, cardiometabolic, and oncology—areas where we make a significant impact on improving global health.

At the heart of our success is our ability to combine global reach with local knowledge. Our on-the-ground teams work closely with local communities, building trust and ensuring diverse, representative patient recruitment. By prioritizing people, we deliver better engagement, more accurate data, and faster results—bringing therapies to patients in need.

About the Role

The Therapeutic Franchise Head (TFH) will serve as an operational expert in the relevant area of therapeutic expertise and is responsible for the development of strategies to support new business proposals for Emerald Clinical and the holistic sale to delivery of contracted work in clinical trials within their therapeutic area of expertise.

Key accountabilities

Operational strategy

• Accountable for the creation and optimization of innovative and compelling delivery strategies and solutions for Early and Late Phase, multi-service, multi-region studies or programs, that leverage EC's expertise in the relevant therapeutic area as well as operational capabilities
• Work with relevant experts to differentiate Emerald Clinical from its competitors in assigned area
• Actively support long-term business growth through collaboration with Emerald Clinical Functional Area Heads and other stakeholders
• Actively support long-term business growth through collaboration with external Centres of Excellence and other external stakeholders including current and potential partners
• Responsible for creating effective delivery strategies and solutions for all projects in assigned area of operational expertise including addressing the specific needs and challenges of each project and customer
• Responsible for engaging and coordinating Operations Area Lead team members to align with the global operational strategy in the specified therapeutic area
• Develop relevant training materials and a library of resources (as needed) to support project leads, both regionally and globally, in their project deliverables

New business

• In partnership with Emerald Clinical Business Development, Medical Services, Proposals, Operations, and other functions, responsible for award of business to achieve identified new business targets in the relevant therapeutic area
• Collaborate with Business Development to evaluate and manage new opportunities from receipt through pricing and proposal development, and to award decision. This may include, but is not limited to, standalone programs and projects, requests for information (RFI), capabilities, early engagement, and partnering discussions
• Actively support Business Development in the preparation for and conduct of customer facing meetings. This includes training and preparation of the assigned project team; provision of specific content; ensuring all content effectively conveys project strategy and critical win themes.
• Develop and review project budgets (service fees and pass-through costs) aligned with the requested project strategy, and with the contribution margin targets and pricing strategy agreed with Sales, EC leadership, and other stakeholders
• Attend and present at customer meetings including bid defence and partnership meetings, as required
• Coordinate with Business Development to complete follow-up actions identified at bid defences and other customer/ partnership meetings

Act as Emerald Clinical project champion for awarded projects within the relevant therapeutic area. Through this role, work with Operations Project Delivery Leaders to enable the assigned project delivery team to understand and implement the project strategy that was sold, and to evaluate and recommend effective adjustments to strategy when any trends or triggers associated with progress indicate this is required:

• Guide and mentor assigned Project Leads through comprehensive handover of awarded project. Facilitate the Project Leaders understanding of all aspects of the awarded project so they can confidently present the project strategy to the client and the internal stakeholders.
• Define and communicate the project team profile and organizational structure that will enable operational managers to identify and assign team members that can meet the customer's needs and successfully secure the project award
• Continue to guide and mentor project leads throughout the project lifecycle including adjustments to delivery strategy when project or program progress, trends, and milestones indicate intervention required
• Function as an escalation point and governance contact for awarded projects within the therapeutic area

About You

• Tertiary qualifications in a related science or health care discipline
• Minimum of 10 years global clinical research experience, including proven track record in hands on operational project delivery and/or drug development experience
• Minimum of 5 years global business development experience, ideally in a hands-on capacity but otherwise to show direct involvement in associated processes e.g. RFP, BDMs, client leadership and relationship management
• Expert experience in one or more operational areas and ability to understand and implement projects within assigned area of expertise
• Up to date knowledge and access to information that supports effectiveness as a Operational Strategy lead including understanding Emerald Clinical's services, and product offerings, status and trends in assigned area(s), innovations and advances in clinical trial methodology, and business intelligence.
• Demonstrated ability to understand customer needs, have difficult conversations with internal/external stakeholders and customers, negotiate solutions and understand impacts on the overall offering.
• Excellent communication, presentation and interpersonal skills, including good command of English language (both written and spoken).
• Strong leadership skills, ability to work with minimal supervision, and lead a virtual team in a matrix organization.
• Strong business acumen including confidence with financial considerations, excellent negotiation and influencing skills, and comfortable working in both sales and operational environments.

Why Join Us?

At our core, Emerald Clinical Trials is committed to transforming clinical research by putting people first—both patients and our employees. By joining our team, you'll be part of a global network of passionate professionals working together to deliver better research and outcomes for millions worldwide.

Here's what makes us stand out:

• Purpose-Driven Work: You'll contribute to clinical trials that genuinely improve lives, with a focus on therapies in renal, cardiometabolic, and oncology.
• Global Reach, Local Expertise: Our teams connect with local communities, building trust and meaningful engagement for every trial.
• Collaboration and Innovation: Work in a culture that values diverse perspectives and creative solutions to solve global health challenges.

What We Offer

We understand that great work happens when people feel valued and supported. That's why we provide:

• Competitive Compensation: A tailored salary and benefits package to reflect your skills and experience.
• Flexibility: Enjoy hybrid or remote working arrangements, depending on your location and role.
• Career Growth: Access to a wealth of learning opportunities and a global network of scientific leaders to help you grow and develop in your role.
• Employee Wellbeing: Participate in programs and initiatives designed to promote work-life balance, health, and team connection, including global engagement surveys, recognition programs, and team-building events.
• Global Opportunities: Be part of a company with international reach, offering you exposure to diverse projects and clients.

Interested? Apply now and help us achieve our mission to improve the health of millions worldwide.

We are an equal-opportunity employer and encourage applications from all qualified candidates.

Seniority level

• Not Applicable

Employment type

• Other

Job function

• Sales and Business Development

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