Senior Case Manager

2 days ago


Sydney, New South Wales, Australia Allianz Australia Full time

Join to apply for the Senior Case Manager - Workers Compensation role at Allianz Australia

Senior Case Manager - Workers Compensation - Sydney

Overview

At Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Let's care for tomorrow, so we can create a better future together, for everyone.

Responsibilities
  • Manage a diverse portfolio of claims for corporate clients or government clients.
  • Work in partnership with internal and external stakeholders meeting Allianz's service principles.
  • Determine liability and timely assessment of treatment requests.
  • Appropriately document claims decisions.
  • Utilise claims management systems.
  • Develop and implement claims strategies that deliver positive and sustainable outcomes.
  • Meet key compliance and performance measures.
  • Coach and support newer team members.
About You
  • Experience as a Workers Compensation Case Manager or other personal injury lines.
  • You have excellent communication skills both written and verbal with a customer focused approach.
  • You have the ability to handle difficult situations and resolve complex issues in a timely manner.
  • You are proactive with the drive to learn and develop skills.
  • You have excellent time management skills and the ability to adapt when changes occur.
  • A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.
Benefits And Perks
  • Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day.
  • Flexible Work-Life Balance: Flexible and remote work options and workplace adjustments, with support for work/life balance.
  • Career Development: Mentoring, development and global mobility opportunities, including access to over 10,000 learning resources.
  • Financial and Well-being Perks: Discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program.
About Our Culture

We care about everything that makes you, you. We celebrate inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are welcomed and valued for their perspectives and talents. We're committed to an environment where everyone belongs and can thrive.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let's care for tomorrow. www.allianz.com.au/careers


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