Duty Operations Manager

Overview

Join to apply for the Duty Operations Manager role at WA Country Health Service.

Position Profile

As the Duty Operations Manager you will be the most senior decision maker on duty after hours, responsible for ensuring 24/7 operational leadership across WA Country Health Service. The key responsibilities of this role include:

• Early situational awareness.
  
• Operational decision making, support and communication.
  
• Issue resolution and escalations to the WACHS Executive team.
  
• After hours staff and patient safety issues.
  
• Emergency and Disaster Management leadership, coordination and support.
  

Area Profile

The WA Country Health Service (WACHS) is the largest country health system in Australia and one of the biggest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast two and a half million square kilometre area. The organisation comprises seven regions, with a strong network of public hospitals, health services and health centres located across rural and remote Western Australia. Our core business is the provision of quality, accessible health services to country WA residents and visitors.

The WACHS Command Centre comprises the clinical and operational services and organisational strategies to support service delivery across WACHS. The directorate takes a leadership role within WACHS and with partner agencies and stakeholders, providing simultaneous situational awareness across WACHS Services, supporting WACHS sites clinically and operationally, ensuring coordinated and integrated incident and issue response and management, enabling, and supporting regional services to consistently deliver innovative, safe and quality care to our communities.

The WACHS Command Centre directorate is comprised of the WA Country Health Service (WACHS) Command Centre Operations Hub, Emergency Telehealth Services; the Acute Patient Transfer Coordination service (APTC); and emergency disaster preparedness and business continuity management.

Employee Benefits

• 12% employer contributed superannuation into a fund of your choice. For further information click here.
  
• Access to generous salary packaging arrangements
  
• Professional Development Opportunities and Study Leave/assistance
  
• Flexible working arrangements
  
• Flexible leave arrangements
  
• Other professional and location based allowances
  
• As a WA Country Health Service employee you're entitled to discounts across some private health care funds. Please see attached flyer for further details.
  

Selection Criteria

Please see the attached Job Description Form (available online at www.jobs.health.wa.gov.au).

Eligibility to Apply

To be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments).

Other Conditions

WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. You may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Adverse information will be considered as part of the appointment process.

Please note that satisfactory Pre-Employment Health Assessment (PEHA) is a condition of offers of employment. An unsatisfactory PEHA will result in the offer being withdrawn. See the attached WACHS PEHA Policy for further information.

Application Instructions

Applicants are requested to apply online (www.jobs.health.wa.gov.au).

It is required that one referee be a current supervisor or manager.

Documentation

Applicants are advised to write a statement addressing essential criteria 1 to 5 only in no more than 2-3 pages and provide a detailed curriculum vitae which summarises your experience and how you are able to meet the position requirements. These documents should be complete and ready to attach prior to applying online.

Lodgement is system generated. Any submissions on or after 4:00pm will not be accepted. Late or email applications will not be considered.

Seniority level

• Mid-Senior level
  

Employment type

• Full-time
  

Job function

• Management and Manufacturing
  

Industries

• Hospitals and Health Care
  

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