Telehealth - Injury Triage Consultant (Allied Health or RN)

10 hours ago


Melbourne, Victoria, Australia Cogent Thinking Full time
Telehealth - Injury Triage Consultant (Allied Health or RN)

Cogent Thinking is a leader in delivering best practice injury prevention, 24/7 incident response and care coordination services tailored to each customer. This is an opportunity to work within a dynamic, growing organisation with a team-focused environment where client focus, team spirit and respect are key features.

Job Description

We are growing and are seeking a Triage Injury Management Consultant to work on a full-time basis. This role connects with injured employees and their managers to support them through workplace injuries by offering injury triage, first aid advice, support and linking them to available services and resources. You will work in a Triage Team dedicated to providing personalised health management support and advice to employees who have sustained injuries at work, using your clinical experience in a corporate work environment. The work is undertaken telephonically and can be performed from home or office.

Responsibilities
  • Provide empathy-driven care to improve personal health and wellbeing goals.
  • Coordinate supports and wellbeing services for a highly engaged client population.
  • Provide initial early intervention triage with clients, supporting both physical and mental health services.
  • Coordinate relevant case activities including liaison with stakeholders, provision of email updates, and documentation such as treatment plans as required.
Qualifications
  • Experienced Allied Health practitioner (Physiotherapy, Osteopathy, Chiropractic, Occupational Therapy, Exercise Physiology, etc.) with full registration or a Registered Nurse.
  • Current Working With Children Check (WWCC).
  • First Aid (level 2) or Basic Life Support training from a hospital setting.
  • Caring and empathic nature.
  • Experience in care coordination or occupational rehabilitation is desirable.
  • Strong written and verbal communication skills.
  • Good IT and time management skills.
  • Strong customer service focus.
Additional Information

Be part of the MedHealth group voted Financial Review Boss Best Places to Work. For details, visit www.medhealth.com.au.

Join a group offering
  • Employee discounts for health insurance, gyms, pools and travel club
  • Novated leasing and salary sacrificing
  • Paid parental leave
  • Purchased leave (excl casuals)
  • Opportunity for CPD points
  • Hybrid and flexible working arrangements
  • CBD office close to public transport

Our teams make a difference in the community we serve through volunteering, fundraising, or partnerships with health providers. We connect our community partners to the support they need.

We will not be able to support international applicants for this role and previous applicants need not apply.

You are welcome here.

We are an Equal Opportunity Employer, welcoming people with disability, diverse cultural and linguistic backgrounds, LGBTQI community members, veterans, carers and Indigenous Australians. We adjust our recruitment process to support accessibility needs.

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Health Care Provider
Industries
  • Wellness and Fitness Services

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