Food & Beverage Supervisor

3 weeks ago

Melbourne, Victoria, Australia Mercure Hotels Full time
Overview

Food & Beverage Supervisor at Mercure Melbourne Doncaster. Reporting to the Food & Beverage Manager, you will lead, mentor and motivate your team to deliver professional, efficient and friendly service in the restaurant and banquets, supporting day-to-day operations in both venues.

Responsibilities
  • Supervise Food and Beverage outlet operations during breakfast, lunch and dinner service.
  • Create an energetic and engaging environment where team members and guests connect over great food and beverage.
  • Communicate and delegate tasks to the team.
  • Manage guest queries in a timely and efficient manner.
  • Assist the Food & Beverage Manager with analysing performance, rostering and budgeting.
  • Assist Food and Beverage management with training and development of team members.
Qualifications
  • Passion for customer service.
  • Supervisory experience in a similar role.
  • Proven experience in leading and motivating a team.
  • Strong interpersonal skills both with internal and external customers.
  • Demonstrated ability to problem solve and remain calm under pressure.
  • Excellent time management and communication skills.
  • Be available to work across a variety of shifts.
  • Holds a valid Responsible Service of Alcohol (RSA) in VIC.
What Is In It For You
  • Training & development within an experienced team environment.
  • Career opportunities within our hotel and/or the Accor Group.
  • Worldwide Accor Hotel accommodation discounts, free on-site car parking, yearly free 1 night's accommodation plus more.
Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Job Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industries: Hospitality
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