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Client Care Center Manager

4 weeks ago

Sydney, New South Wales, Australia LVMH Group Full time
Client Care Center Manager | Maternity Cover | Head Office Sydney

Tiffany & Co. is a renowned luxury brand known for exquisite designs and innovation. We are offering a 12-month maternity cover for a skilled and qualified Client Care Center Manager based at our Sydney CBD Head Office, reporting to the Omnichannel Director.

The role involves leading a team of 20 Client Care Advisors to deliver exceptional omnichannel client experiences across eCommerce and retail. Responsibilities include managing daily operations, coaching the team, analyzing business needs, and identifying opportunities for growth and personalized services.

To succeed, candidates should have over 5 years of experience in retail, hospitality, or call centers, with strong leadership skills, organizational abilities, and flexibility to work evenings and weekends.

Benefits include a generous salary, employee merchandise benefits, learning opportunities, and being part of LVMH, the world's largest luxury conglomerate.

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