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Technical Data Center Manager

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Sydney, New South Wales, Australia beBeeInfrastructure Full time $89,686 - $98,000
IT Infrastructure Specialist

This role involves managing all IT infrastructure in a data center, ensuring smooth operations and customer satisfaction.

You will be responsible for monitoring alerts, managing customer ticket escalations, and maintaining good relations with clients.

A key aspect of this position is to adhere to best practices for installation and maintenance, ensuring that other technicians follow established procedures correctly.

You will also create and maintain documentation and operational procedures, as well as conduct regular audits on internal technical processes to ensure compliance.

In addition, you will perform regular technical inspections of site infrastructure and make initial diagnoses to ensure the quality of information gathered in relevant procedures.

Your ability to work flexible hours to support data center operations is essential, along with providing end-of-shift reports and communicating progress effectively to stakeholders.

This role requires a strong understanding of the data center industry and computer hardware, with excellent communication skills within a team.

Advanced organizational skills, autonomy, and adaptability are crucial for success in this position.