Administration Officer

About Anglicare:
At Anglicare SQ, we believe everyone has a story. With a 150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life. Our skilled team deliver a breadth of care-based services, across a vast geographic footprint, and in many types of locations. When you join our team you will see how our values of Hope, Love, Care and Humility drive our practice and decision making daily.

About the Role:
Anglicare's Home and Community service offers a range of supports and assistance to a variety of local residents, including help at home, social inclusion and community connectedness.

Our Administration Officer is an integral role within the team. The overall purpose of the role is to provide quality operational administration support to the service.
The Administration Officer is responsible for maintaining an efficient and customer focused reception for internal and external clients, other visitors and service providers; processing admissions and discharges of clients; and promoting and contributing to a positive team environment within the Service.

Based within our Booval office, this role is a full time position - Monday-Friday, no weekends If you're customer focused and love working for a values based organisation, then this is the role for you.

Key responsibilities:

• Liaise with Intake and Referral team and download client referrals for admission to Anglicare
• Prepare documentation for the admission of clients into the Service and subsequent discharge
• Manage incoming calls and front office, as required
• Attend to filing and archiving of client information in accordance with Anglicare guidelines and procedures
• Data and word processing; mail and assisting with office equipment/supplies and stationery orders

About you:

• National Police check, or willingness to obtain
• Current drivers licence and own reliable vehicle
• Certificate in Business Administration or related disciple - desirable
• Demonstrated strong experience in a similar role, including front desk experience/knowledge, word processing and filing.
• A commitment to the importance of high quality client service and an ability to provide friendly and courteous service.
• Demonstrated ability to liaise, advise and work with staff, managers and clients at all levels and deal with complex and sensitive interpersonal matters.
• Join a respected Not For Profit and make a real impact in your role to assist Queenslanders in need.
• Salary Packaging - get up to $15,900 of your salary tax free to pay for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more.
• In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, venue hire, holiday accommodation etc.)
• 12% super
• Employee Discounts at some of Australia's leading retailers.
• 6% Bupa Health Insurance Discount.
• Referral App - Earn real $$$ for sharing jobs to your network and potentially earn up to $300 per referred successful starter.
• Career Opportunities - join a company who aim to promote from within to fill new roles with our internal-only Job Board.
• Opportunities to purchase additional annual leave.
• Pastoral Care Support & Employee Assistance Programs.
• Free annual Flu vaccinations.

Application process:
Please apply online and attach a copy of your current resume. Cover letter optional but welcomed.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing ongoing care and protection.

Salary match Number of applicants Skills match

Community Services & Development 1,001-5,000 employees

For over 150 years, Anglicare has been providing care, support, and advocacy for Queenslanders in need. Our mission is to serve with compassion, to help create dignity, and respect, creating a more loving, just, and inclusive society.

With services spanning aged care, youth support, family support, foster care, housing & homelessness services and counselling, we're committed to making a real difference in the lives of individuals and communities across the state. With more than 3,500 staff and 600 volunteers, we provide essential services that empower people and strengthen communities.

For over 150 years, Anglicare has been providing care, support, and advocacy for Queenslanders in need. Our mission is to serve with compassion, to help create dignity, and respect, creating a more loving, just, and inclusive society.

With services spanning aged care, youth support, family support, foster care, housing & homelessness services and counselling, we're committed to making a real difference in the lives of individuals and communities across the state. With more than 3,500 staff and 600 volunteers, we provide essential services that empower people and strengthen communities.

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What can I earn as an Administration Officer