Key Account Manager – HORECA

6 days ago

Sydney, New South Wales, Australia Stuart Alexander & Co. Full time

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About Us

At Stuart Alexander & Co, we are one of Australia's largest privately-owned FMCG companies, importing, marketing, and distributing premium brands including Chupa Chups, Mentos, Tabasco, Biscoff & Hershey's.

Contract type: Full time

Location: Pyrmont, NSW (hybrid)

About Us

At Stuart Alexander & Co, we are one of Australia's largest privately-owned FMCG companies, importing, marketing, and distributing premium brands including Chupa Chups, Mentos, Tabasco, Biscoff & Hershey's.

We are passionate about building long-term brand equity and delivering exceptional value to our customers. Everything we do is grounded in a strong set of values that encourage bold thinking, accountability, collaboration, clear communication, and genuine care—for our people, our partners, and our brands.

About The Role

We're looking for a Key Account Manager – HORECA to manage and grow a portfolio of small to medium-sized national QSR and food manufacturer accounts within the HORECA channel.

Reporting to the National Business Manager, this is a commercially focused role where you'll manage pricing, distribution, menu development and promotional limited time offers, while also actively developing new business with key QSR and manufacturing partners. You'll be the key interface between our state HORECA teams, cross-functional stakeholders, and our customers, ensuring strategic alignment, operational excellence, and profitable growth.

This is a fantastic opportunity for someone with strong account management experience in foodservice or FMCG, and a passion for driving tailored solutions within the QSR/manufacturer space.

Key Responsibilities

In this role, you'll manage a portfolio of national QSR, multi-site operators, and food manufacturer accounts within the HORECA channel. You'll be responsible for:

  • Leading day-to-day account management including pricing, promotional planning, and business reviews.
  • Driving incremental growth through NPD, menu solutions, and limited time offers.
  • Building strong, strategic relationships across new and existing accounts.
  • Identifying and converting new business opportunities that align with our brand portfolio.
  • Partnering with internal teams to ensure seamless execution and forecasting accuracy.
  • Maintaining accurate records and reporting via Salesforce and internal systems.

What We're Looking For
  • Proven experience in account management within foodservice, QSR, or FMCG.
  • Strong solution selling skills with a strategic and analytical mindset.
  • Excellent communication, negotiation, and presentation skills.
  • Commercially savvy with experience conducting P&L and margin analysis.
  • Persistent, driven, and comfortable working both independently and collaboratively.
  • Proficiency with Salesforce (or similar CRM tools) and Microsoft Office suite.

Why Join Us?

At Stuart Alexander & Co, we believe work should be as enjoyable as it is rewarding. We foster a positive and supportive workplace culture that celebrates both individual contributions and team success.
  • Hybrid work options (Tuesdays & Fridays WFH)
  • Vibrant Pyrmont location close to cafes, transport & the harbour
  • Career development opportunities across a growing business
  • Regular team events, training sessions & social initiatives
  • Work with iconic global brands in a colourful, fast-paced industry

How To Apply

If you're excited about contributing to a passionate team and growing your career in FMCG, we'd love to hear from you.

Click 'Apply Now' to submit your application.Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionSales and Business Development
  • IndustriesFood and Beverage Services

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