Retail Store Manager

4 weeks ago

Melbourne, Victoria, Australia Nudie Glow Full time

Welcome to Nudie Glow
Nudie Glow is Australia's leading K-beauty retailer, dedicated to helping everyone feel confident in their own glowing skin. After 8 successful years as an online-only store, we're excited to take the next step by opening our first-ever physical store in Melbourne CBD

To support this next step, we're on the lookout for an experienced and passionate Retail Store Manager to lead our new flagship location, and make it the ultimate shopping destination for Korean Beauty in Australia. If you're ready to bring K-beauty to life and make an impact from day one, we want to hear from you

About the Role
As the Retail Store Manager for Nudie Glow's first-ever physical store, you'll take the helm in overseeing day-to-day retail operations, inducting, leading and developing the retail team, and ensuring exceptional customer service. If you're passionate about beauty (K-beauty knowledge is a plus) and retail, and you're excited to grow with a dynamic brand, read on…

On any given day, you will:

  • Recruit, lead, support, and inspire your team to bring their best self to work and achieve KPIs and in-store targets.
  • Assist in recruiting and training new team members.
  • Plan and manage store rosters to ensure smooth operations.
  • Oversee daily operations, including inventory management, visual merchandising, and loss prevention.
  • Ensure high standards and consistent customer experience
  • Provide ongoing training to your team on the latest brand and product knowledge.
  • Collaborate with the founder, operations and marketing team to align in-store strategies with campaigns.
  • Implement loss prevention strategies and maintain clear communication with the support team
  • Work with Centre Management as required and ensure safety is always front of mind

What You'll Bring to this Role
To be successful in this role, you will ideally have:

  • 2+ years of experience as a Store Manager (bonus points if it's in the beauty industry).
  • Strong leadership skills with a passion for inspiring and unlocking potential in your team
  • Excellent communication and interpersonal skills.
  • Proven customer service abilities with a track record of strong sales results.
  • A passion for the retail and beauty industries, with solid product knowledge.
  • Expertise in inventory management and visual merchandising.
  • A positive attitude suited for a fast-paced, high-volume retail environment.
  • Experience delivering Loss Prevention KPIs and driving Visual Merchandising initiatives.
  • Strong knowledge of safety protocols, with a commitment to creating a safe working environment for the team.

Backstage at Nudie Glow
At Nudie Glow, we provide a fantastic opportunity to grow your career within a thriving Australian business. In addition, you'll enjoy:

  • Comprehensive training and development.
  • A competitive salary package.
  • Opportunities to earn sales-based bonuses.
  • Generous staff discounts on all beauty products.

Applications
To apply, please provide your resume along with a brief summary of your relevant work experience and what you'd like to bring to this role to people@nudieglow.com.

Job Type: Full-time with 4 weekdays & 1 weekend day roster.

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