Business Support Officer

At ASIC, you can be the change that ensures a fair, strong, and efficient financial system for the benefit of all Australians. Contribute to delivering ASIC's purpose, vision, and strategic priorities to help maintain the integrity of the financial system and protect consumers from harm.

As a Business Support Officer, you will provide efficient administrative and operational support to the Business Registry Delivery (BRD) team. You will assist Registry Frontline Delivery management in driving smooth business operations and foster a customer-focused service culture aligned with ASIC standards and organisational values.

Position Details

• Location: Traralgon, VIC (approximately 2 hours east of Melbourne)
• Salary: Starting from $81,396 (depending on experience) + 15.4% superannuation
• Type: Permanent, full-time role (50/50 hybrid work-from-home model)
• Applications close: 11:59pm AEST, Sunday, 7 September 2025

The Team

ASIC maintains over 30 legal registers, including the Companies and Business Names registers, which hold details for more than 3.2 million companies and 2.7 million business names. These registers are vital sources of information for businesses, professionals, government, and the public across Australia. Users rely on the ASIC Registry to register, update, or cancel business details and access public information, making our support essential for accurate and efficient service delivery.

The Role

As a Business Support Officer, You Will:

• Act as a central contact for recruitment, coordinating shortlisting, interviews, and liaising with ASIC's Talent Acquisition team
• Provide high-quality admin and customer service support across frontline teams
• Manage shared inboxes, respond to enquiries, and escalate issues as needed
• Liaise with the Registry Reporting team to access and interpret data (e.g., leave, performance, skilling)
• Maintain work-on-hand counts, take meeting minutes, and manage action registers
• Support coaching roster management and use digital tools to streamline operations
• Assist with engagement activities and internal communications (e.g., emails, posters, presentations)
• Create and manage support materials such as templates, SharePoint content, and induction resources

About You

You will demonstrate:

• Experience providing administrative and business support services
• Organisational and time management skills with the ability to work under pressure, meet tight deadlines, manage competing demands, and maintain confidentiality
• Excellent customer service or internal stakeholder management skills
• Strong written and verbal communication skills with proven accuracy and attention to detail

View the position description for more information or click 'apply' to start your application. Remember, applications close at 11:59pm AEST, Sunday, 7 September 2025.

About ASIC

ASIC's remit is one of the broadest of regulators worldwide. We regulate corporations, markets, financial services, and consumer credit, monitoring and promoting market integrity and consumer protection in the Australian financial system. Our enforcement work holds violators accountable, working to achieve strong outcomes that address significant consumer and investor harms.

ASIC is committed to a diverse and inclusive workplace. Indigenous Australians and applicants from all backgrounds and abilities are encouraged to apply.

Employee Benefits

• Attractive superannuation
• Additional leave entitlements
• 50/50 hybrid work-from-home model
• Flexible work arrangements
• Support for study and professional development

Click here to view ASIC's salary and benefits guide. For more information about ASIC, visit our website or review our Corporate Plan. To work with us, you must be an Australian citizen and complete an ASIC Suitability and Baseline Assessment.

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