Contact Centre Operator

5 days ago


Melbourne, Victoria, Australia A2B Australia Limited Full time

Join to apply for the Contact Centre Operator role at A2B Australia Limited

1 day ago Be among the first 25 applicants

Join to apply for the Contact Centre Operator role at A2B Australia Limited

Join our dynamic team at 13Cabs Victoria Park as a Call Centre Operator and embark on an exciting journey If you thrive in fast-paced environments and love delivering top-notch customer service, we want you

As One Of Our Call Centre Operators, You'll

  • Answer customer calls and efficiently book taxis.
  • Dispatch drivers skilfully to ensure prompt service.
  • Provide exceptional customer service that sets us apart.

What we're looking for:
  • Strong communication skills to engage effectively with customers and drivers.
  • Quick decision-making ability to handle busy periods effectively.
  • Customer service experience is a plus, but not essential.
  • Basic computer skills and tech-savviness are a must.

Why choose 13Cabs?
  • Enjoy competitive pay and comprehensive training.
  • Explore opportunities for career growth within our expanding team.
  • Multiple roles available to suit your schedule and career aspirations.

We value diversity and welcome all applicants. Join us in delivering safe and efficient travel solutions starting from September 22nd.

Ready to make a difference? Apply today and become part of our vibrant team at 13Cabs/Swan Taxi in Victoria Park

ComfortDelGro Corporation Australia (CDC) and A2B acknowledges the Traditional Custodians throughout Australia, and their continuing connection to land, waters and community. We pay our respects to all First Nations people, their culture and to Elders past and present.

We are an equal opportunity employer and provide a caring, flexible, and collaborative work environment. We encourage Aboriginal and Torres Strait Islander people to apply.
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesTransportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at A2B Australia Limited by 2x

Sign in to set job alerts for "Telephone Operator" roles.

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Melbourne, Victoria, Australia A2B Australia Limited Full time

    Join to apply for the Contact Centre Operator role at A2B Australia Limited1 day ago Be among the first 25 applicantsJoin to apply for the Contact Centre Operator role at A2B Australia LimitedJoin our dynamic team at 13Cabs Victoria Park as a Call Centre Operator and embark on an exciting journey If you thrive in fast-paced environments and love delivering...


  • Melbourne, Victoria, Australia Belgravia Group Full time $90,000 - $120,000 per year

    Based in the Victorian Contact Centre location Bring your experience to a fast-growing, industry leading organisation Highly attractive salary package Benefits - FREE GYM MEMEBERSHIP The Role The Contact Centre Operations Manager is responsible for leading all contact centre operations, day-to-day performance, team leadership, and service excellence...


  • Melbourne, Victoria, Australia beBeeCustomer Full time $90,000 - $120,000

    Operations Team ManagerDeliver high-quality customer support services by effectively managing a team of skilled service operators.Purpose:To achieve maximum customer satisfaction and experience while developing the team, ensuring consistent service delivery and achievement of service levels.Key Responsibilities:Develop and manage Contact Centre operators to...


  • Melbourne, Victoria, Australia beBeeCustomerSupport Full time $42,000 - $45,000

    Job Role:Contact Centre Service Support Officer.We are seeking a Contact Centre Service Support Officer to assist the National Contact Centre (NCC) branch in frontline Service Delivery.The position will provide operational and administrative support that is informed and directed by sound knowledge in areas and may undertake some research and analysis...


  • Melbourne, Victoria, Australia beBeeLeader Full time $120,000 - $140,000

    Job TitleA high-performing leader is required to oversee the operations of our contact centre, ensuring seamless customer interactions and team excellence.This role involves leading a team of professionals to deliver operational strategy and drive organisational success.The successful candidate will be responsible for coaching and guiding Operational...


  • Melbourne, Victoria, Australia beBeeManagement Full time

    The Call Centre Manager is a critical role in our organisation, responsible for overseeing the day-to-day operations of our contact centre.We are seeking an experienced leader to join our team and drive the recruitment of participants for our Phase 1 clinical trials.Key responsibilities include achieving targets, operational efficiency, quality assurance,...


  • Melbourne, Victoria, Australia beBeeDiversity Full time $60,000 - $65,000

    Job OverviewWe are seeking passionate and professional individuals to fill the role of Customer Service Representative in a fast-paced contact centre environment.This is a full-time opportunity involving working varied shifts, Monday to Sunday, within our Melbourne CBD/Docklands office.


  • Melbourne, Victoria, Australia Buscojobs Full time

    Join our team as a Contact Centre Operator at A2B Australia Limited We are looking for motivated individuals to join our vibrant team at 13Cabs Oakleigh.Responsibilities include :Answering customer calls and booking taxis efficiently.Dispatching drivers to ensure prompt service.Providing exceptional customer service.Requirements :Strong communication...


  • Melbourne, Victoria, Australia beBeeLeadership Full time $120,000 - $150,000

    Job OverviewThe Senior Manager Business Execution for a contact centre will oversee the day-to-day operations of the team, ensuring customer interactions are handled efficiently and effectively.Key Responsibilities:Lead a team of contact centre agents to achieve excellent customer service and sales results.Develop business strategies to improve customer...


  • Melbourne, Victoria, Australia beBeeLeadership Full time $100,000 - $130,000

    Job Overview"," The successful candidate will oversee the day-to-day operations of our contact centre, ensuring efficient and effective participant recruitment."," Key Responsibilities:"," Achieve targets by leading a performance culture in the team to deliver high-quality participants on time."," "," Requirements:"," "," Leadership experience in...