Brigade Admin Support Officer

Join to apply for the Brigade Admin Support Officer role at Country Fire Authority (CFA)

About This Role

This is a fixed term full‑time opportunity with the CFA. The purpose of the Brigade Administrative Support Officer is to provide customer service and administrative support to its assigned Brigade, its volunteers and the community.

Responsibilities

• Administration: Handle daily administrative tasks for Brigade Management Team(s) to support volunteer services. Manage general administrative tasks like word processing, record-keeping, and accounting for the Brigade.
• Volunteer Support: Assist in recruiting and retaining volunteer members as needed by the Brigade Management Team(s). Develop and execute fundraising activities for the Volunteer Brigade as required. Provide administrative support to volunteer brigades, as outlined in the EBA and position description. Coordinate meetings for Brigade members, including regular Brigade meetings and community group meetings.
• Community Liaison: Organise the delivery of community campaigns and special information campaigns for the Brigade and CFA. Offer assistance to Brigade Management Team(s) with correspondence, activity planning, and meetings. Perform other necessary tasks as assigned.

About You

• Experience and understanding of working within a volunteer environment.
• Knowledge and experience in modern administrative and information management.
• Excellent written and verbal communication skills.
• Ability to work with limited supervision and deliver within required time frames.
• Experience or qualifications relevant to meeting the requirements of this position are essential.

Why Choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work‑Life Balance: Paid parental leave, generous leave provisions
• Growth Opportunities: Learning and development
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Healthy for Life programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways

Your Application

Click the 'apply' button to access our online application form. You will be asked to provide personal and contact details and respond to employment‑related questions. When applying, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.

Pre‑employment Checks

Offers of employment will be made to candidates who have:

• Successfully completed reference checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

How CFA supports diversity and inclusion: CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

Applications close: 11:59pm 25 September 2025

Privacy and data: The CFA values your privacy. The information you provide will be used for recruitment, selection, evaluation and appointment and for reporting on anonymised metrics. Our Privacy Statement explains how information is collected, used and stored. You can view it here. For access and correction of information we have collected, contact recruitment@cfa.vic.gov.au

Job Details

• Seniority level: Entry level
• Employment type: Temporary
• Job function: Administrative
• Industries: Public Safety

Ballarat, Victoria, Australia

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