
Administration Assistant
1 day ago
Entry-level Administration Assistant role in Adelaide supporting a busy team at Crawford, a global claims management company, with strong team culture and learning opportunities.
Your roleResponsibilities
- Acting as the main point of contact for all administrative requirements
- Efficient and accurate data entry
- Updating the Claims Management System as required
- Navigating and sourcing information from multiple internal systems and reference materials
- Providing clear and concise written and verbal communication
- Answering incoming calls promptly and responding to client and insured queries via telephone and email
- Liaising and building rapport with internal and external key stakeholders
- Archiving files and retrieving files from archive on request
- Supporting the Crawford TPA team through general administration and payments
- Working effectively within a team environment by assisting fellow team members, sharing information, and supporting the team to achieve its targets
Qualifications
- Confident communication skills, able to convey important information clearly through verbal and written mediums
- Ability to prioritise urgent tasks
- A can-do attitude with strong attention to detail and a process-driven approach
- Knowledge of Word, Excel, and general computer skills
- Numeracy skills and the ability to handle confidential information
- Eagerness to learn and develop in the role and beyond
- No prior administration experience required; attitude and willingness to learn are valued
- Australian or New Zealand citizenship or permanent residency status required
- Consent to a national police check
- Competitive entry-level salary
- Supportive and sociable team environment
- Inclusive workplace valuing diversity of thought, experience, and perspective
- Opportunities to work in a global company with a strong culture
- Standard benefits such as paid leave, superannuation, and employee assistance programs
- On-the-job training with strong support from a warm and engaging team
- Opportunities to learn and develop administrative and customer service skills
- Exposure to multiple internal systems and claims management processes
- Potential to progress within the company, including opportunities in administration, claims management, or other corporate roles
- Suitable for school leavers, university graduates, or those seeking to enter the insurance industry
Submit a short cover letter explaining suitability for the role along with a resume. All successful employees must consent to a national police check. Only applicants with Australian or New Zealand citizenship or permanent residency are eligible.
This job may close before the stated closing date; you are encouraged to apply as soon as possible.
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