Administration Assistant

3 weeks ago

Adelaide, South Australia Stmarkscollege Full time

Entry-level Administration Assistant role in Adelaide supporting a busy team at Crawford, a global claims management company, with strong team culture and learning opportunities.

Your role

Responsibilities

  • Acting as the main point of contact for all administrative requirements
  • Efficient and accurate data entry
  • Updating the Claims Management System as required
  • Navigating and sourcing information from multiple internal systems and reference materials
  • Providing clear and concise written and verbal communication
  • Answering incoming calls promptly and responding to client and insured queries via telephone and email
  • Liaising and building rapport with internal and external key stakeholders
  • Archiving files and retrieving files from archive on request
  • Supporting the Crawford TPA team through general administration and payments
  • Working effectively within a team environment by assisting fellow team members, sharing information, and supporting the team to achieve its targets
About you

Qualifications

  • Confident communication skills, able to convey important information clearly through verbal and written mediums
  • Ability to prioritise urgent tasks
  • A can-do attitude with strong attention to detail and a process-driven approach
  • Knowledge of Word, Excel, and general computer skills
  • Numeracy skills and the ability to handle confidential information
  • Eagerness to learn and develop in the role and beyond
  • No prior administration experience required; attitude and willingness to learn are valued
  • Australian or New Zealand citizenship or permanent residency status required
  • Consent to a national police check
Compensation & benefits
  • Competitive entry-level salary
  • Supportive and sociable team environment
  • Inclusive workplace valuing diversity of thought, experience, and perspective
  • Opportunities to work in a global company with a strong culture
  • Standard benefits such as paid leave, superannuation, and employee assistance programs
Training, development & rotations
  • On-the-job training with strong support from a warm and engaging team
  • Opportunities to learn and develop administrative and customer service skills
  • Exposure to multiple internal systems and claims management processes
Career progression
  • Potential to progress within the company, including opportunities in administration, claims management, or other corporate roles
  • Suitable for school leavers, university graduates, or those seeking to enter the insurance industry
How to Apply

Submit a short cover letter explaining suitability for the role along with a resume. All successful employees must consent to a national police check. Only applicants with Australian or New Zealand citizenship or permanent residency are eligible.

This job may close before the stated closing date; you are encouraged to apply as soon as possible.


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