Accommodation Coordinator

2 weeks ago

Brisbane, Queensland, Australia EF Education First Gruppe Full time

EF Brisbane is seeking a highly motivated and professional Accommodation Coordinator to work with our accommodation department at our South Brisbane Campus.

*This role is fixed term requiring a start date between 28th of July to 15th of August and an end date of 13th of February and would suit someone on a working holiday visa looking for full-time office work in Brisbane.

We are looking for a dynamic person with drive and enthusiasm to recruit local hosts to accommodate international students. You will work together with the Host Family team ensuring that homestay visits and homestay recruitment are running well, as well as taking care of our student residences.

Ensuring a high level of standard of accommodation through excellent customer service in a fast-paced environment will be one of your highest priorities.

You will have the ability to build strong relationships with homestay hosts and residence suppliers, ensuring the quality of our accommodation provision will be a key part of the role.

Our requirements:

  • Outstanding communication and interpersonal skills
  • Highly developed customer service focus and a positive attitude
  • Appreciation of international cultures
  • Creative problem solving and the ability to remain calm under pressure
  • Complete fluency in English
  • Driving License is desirable but not essential.
Reporting to the Accommodation Manager, you will be responsible for;
  • Creating successful matches between students and prospective host families.
  • Recruiting host families in accordance with EF policy and plans.
  • Customer care representative for Host Family phone calls and enquiries.
  • Visit prospective hosts to determine their suitability.
  • Track weekly recruitment statistics, with Accommodation Team and School Director.
  • Ensure a high level of customer support service to host families and international students.
  • Processes & maintains homestay provider records.
  • Shares emergency on call duties with other school staff.
About EF Education First

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than hundreds of schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, São Paulo, Tokyo, Zürich, and more. Learn more at https://www.ef.com .

EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and/or reference checks, as applicable.

Want to learn more about life at EF? Follow us on social.

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