Travel and Accommodation Coordinator

2 weeks ago

Brisbane, Queensland, Australia Compass Group Pty Limited Full time

DeltaFM has the expertise, experience and support to provide exceptional facilities management services to a diverse range of industries, in almost any geographic location at any stage of a project. Our end-to-end facilities management and project management services ensure that your infrastructure is put in place smoothly and efficiently.

The Position

We are currently seeking a Travel and Accommodation Coordinator to join our support team based in our head office in Brisbane on a fixed term contract until 31st July 2026. You will join our growing team who are dedicated to providing accommodation booking solutions for ourremote locations across Australia.

Key duties

  • Booking travel and accommodation requests for our customers across various FIFO rosters
  • Liaising with relevant travel and accommodation stakeholders not limited to airport and camp management
  • Data entry of customer information into multi-platform software
  • Responsible for answering telecommunications and email communication in a timely manner
  • Providing exceptional customer service to our customers and clients

The Person

  • Previous experience working within the travel and accommodation industry is essential
  • Experience booking and coordinating FIFO travel is highly regarded
  • Experience using INX, SAMs, Avantik, Service Now or Serko
  • Previous experience in a facilities management service environment highly regarded
  • Ability to work flexible hours including early mornings, late evenings and weekends on a rotating roster
  • Good diagnostic skills and the ability to problem solve
  • Strong verbal and written communication

The Benefits

You will have the support, infrastructure, systems and processes you would expect from a global organisation. As an employer of choice, we recognise high performance and foster individual development. Additionally, our employees enjoy the following benefits;

  • Immediate access to 100+ retail discounts accessible from your mobile
  • Multiple salary packaging options to help your dollar go further
  • Health and wellbeing employee benefits to help look after you
  • Recognition programs including service and safety awards, regular team events, site-based benefits and company discounts.
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