Employment Services Roles

2 weeks ago

Ipswich, Australia atWork Australia Full time
Overview

atWork Australia is a leading employment services provider working with Australians living with disability, injury, health condition or those who require additional support, across the nation. We empower our clients, supporting them to build better working lives. To do that, we work with people to identify their goals and aspirations, build skills and job-readiness, and support them through interviews and into employment. We also work with prospective employers to ensure their needs for recruiting new team members are met. In short, our approach is to support a person in the way that best helps them transform their life, in pursuit of our belief that work's for everyone.


You must be a Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.


Job Details
  • This is an on-site position.
  • Employment type: Full-time
  • Seniority level: Not Applicable
  • Job function: Customer Service
  • Industries: Wellness and Fitness Services

Responsibilities
  • Encouraging and motivating clients through appropriate activities to find their own employment;
  • Building relationships with local employers to source job opportunities for our clients;
  • Placing clients into sustainable employment leading to outcomes;
  • Ensuring all activity is appropriately recorded, documented and adheres to compliance and/or contractual requirements;
  • Ensuring our clients, employers and those we work with receive exceptional service at every stage of the process.

Qualifications and Attributes
  • Experience in customer service or a client facing role
  • Ideally, demonstrated experience of working with people overcoming challenges
  • Happy and confident liaising with multiple external and internal stakeholders
  • Confident working towards KPIs and making placements that result in sustainable and lasting employment for our clients/employers
  • An overall desire to be part of our broader atWork Australia family, with a true belief in our purpose: to connect people and business, so both can thrive
  • Hold a current Driver's Licence
  • NO PRIOR EMPLOYMENT SERVICES EXPERIENCE NECESSARY
  • Eligibility to work in Australia as noted above

Additional Information and Benefits
  • On-the-job training and ongoing career development and national opportunities
  • Job stability and guaranteed full-time hours
  • Achievable quarterly incentive scheme
  • Benefits including discounts for health insurance, access to psychology services, the ability to purchase additional leave, roadside assistance and paid parental leave

You are welcome here. Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.


We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs.

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