Support Coordinator

4 weeks ago

Ipswich, Australia FOCAL Community Living Inc Full time

Focal is a well-established local provider with 50 years of experience in providing supports to people with a disability, their families and carers. Today Focal delivers services to people of all ages and needs in their homes and the community. Through our person-centred approach, we are building a brighter tomorrow for people with disability in the Western Suburbs and throughout South-East Queensland.

A vacancy has now arisen for an experienced Support Coordinator to join our dedicated team:

About the Role

The Support Coordinator works directly with people receiving NDIS funding and their families to remove any barriers in navigating their package and establishing supports. This assistance aims to build capacity and confidence around coordinating and managing their own supports over time.

Key responsibilities
  • Thinking outside the box and working resourcefully with NDIS participants to maximise their NDIS support budgetto achieve their goals and dreams
  • Assisting participants to gain access to mainstream or community services such as housing, education,transport, health
  • Building participant capacity so they can exercise greater choice and control and develop skillsfor increased independence in directing services and supports in the longer term
  • Attending home and community visits to connect, build relationships and capacity, and ensure thatthe quality and value of the supports received meets expectations
  • Ensuring all necessary paperwork including case file notes and reporting are completed in atimely manner to comply with NDIS and sector requirements
  • Advocating for individuals and their families with dignity. Communicating their goals andaspirations to their stakeholder team and the National Disability Insurance Agency.
Skills & Experience
  • Minimum 18 months NDIS Support Coordinator experience
  • High level of understanding of the National Disability Insurance Scheme (NDIS)
  • Knowledge of consumer-directed care principles
  • Excellent attention to detail and organisational skills
  • Current QLD Driver's License
  • Reliable Vehicle
  • Working with Children's Check
  • NDIS Worker Screening Check
  • Tertiary Qualifications in a related discipline will be highly regarded.
  • Comprehensive induction and orientation program as well as on-the-job planned support and guidance.
  • Access to a wide variety of excellent learning anddevelopment tools, online and in-person, to continue your professional and personal development.
  • Long Standing organisation
  • Generous Salary Sacrifice Benefits
Diversity and Inclusion

Focal supports an inclusive and diverse workforce and know that our people make us who we are. We are committed to providing a workplace where every person is valued, respected and supported to do their best work.


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