
Practice Manager
18 hours ago
Location: Coomera, Gold Coast, QLD
Employment Type: Full-time or Part-time
Start Date: October / November
Are you an organised, driven and people-focused professional ready to lead a thriving allied health team?
We're seeking an experienced Practice Manager, or an extremely organised and driven allied health professional looking for a career change, to oversee the daily operations of our passionate and rapidly growing occupational therapy clinic.
About UsMindful Beings Occupational Therapy is a client-focused OT practice committed to delivering high-quality, compassionate care. We support individuals through NDIS, Medicare, and private health, and we pride ourselves on clinical excellence, efficient systems, and a welcoming team culture.
Key Responsibilities- Lead day-to-day operations, scheduling, invoicing, and documentation.
- Support our clinicians and ensure a high standard of client service.
- Manage policies and procedures for a smooth and streamlined clinic.
- Drive team performance and support clinicians in achieving KPIs.
- Manage billing, payments, reconciliations, and funding claims (NDIS, Medicare, private health).
- Oversee onboarding, HR compliance, and virtual admin support.
- Maintain compliance with allied health and NDIS standards.
- Contribute to marketing, referral relationships, and community engagement.
- Streamline workflows using practice software (Splose experience a plus)
- Liaise with management, finance, and HR to support practice growth.
- Experience in healthcare/allied health administration or practice management.
- Excellent communication, organisational, and multitasking skills.
- Confident with practice management software and IT systems.
- Knowledge of NDIS, Medicare, and private billing processes.
- Ability to work independently, proactively, and collaboratively.
- Previous leadership or team coordination experience.
- Background in allied health service delivery (OT, physio, EP, etc.).
- Experience with Xero or similar accounting software.
- Understanding of compliance audits and reporting.
- Understanding of AI and its integration into efficient workflows.
- Competitive salary package.
- Flexible working hours, with some remote work.
- Supportive, close-knit team culture with a focus on participant outcomes.
- Comprehensive onboarding and system training.
- Long-term growth and leadership opportunities.
Interested?
We'd love to hear from you. Please email your CV and a cover letter to:
michaela@mindfulbeings.au
Applications will be reviewed as received — early applications encouraged.
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