Practice Manager

3 weeks ago

Gold Coast, Queensland, Australia Mindful Beings Occupational Therapy Full time
Practice Manager - OT Clinic

Location: Coomera, Gold Coast, QLD

Employment Type: Full-time or Part-time

Start Date: October / November

Are you an organised, driven and people-focused professional ready to lead a thriving allied health team?

We're seeking an experienced Practice Manager, or an extremely organised and driven allied health professional looking for a career change, to oversee the daily operations of our passionate and rapidly growing occupational therapy clinic.

About Us

Mindful Beings Occupational Therapy is a client-focused OT practice committed to delivering high-quality, compassionate care. We support individuals through NDIS, Medicare, and private health, and we pride ourselves on clinical excellence, efficient systems, and a welcoming team culture.

Key Responsibilities
  • Lead day-to-day operations, scheduling, invoicing, and documentation.
  • Support our clinicians and ensure a high standard of client service.
  • Manage policies and procedures for a smooth and streamlined clinic.
  • Drive team performance and support clinicians in achieving KPIs.
  • Manage billing, payments, reconciliations, and funding claims (NDIS, Medicare, private health).
  • Oversee onboarding, HR compliance, and virtual admin support.
  • Maintain compliance with allied health and NDIS standards.
  • Contribute to marketing, referral relationships, and community engagement.
  • Streamline workflows using practice software (Splose experience a plus)
  • Liaise with management, finance, and HR to support practice growth.
Essential Criteria
  • Experience in healthcare/allied health administration or practice management.
  • Excellent communication, organisational, and multitasking skills.
  • Confident with practice management software and IT systems.
  • Knowledge of NDIS, Medicare, and private billing processes.
  • Ability to work independently, proactively, and collaboratively.
Desirable
  • Previous leadership or team coordination experience.
  • Background in allied health service delivery (OT, physio, EP, etc.).
  • Experience with Xero or similar accounting software.
  • Understanding of compliance audits and reporting.
  • Understanding of AI and its integration into efficient workflows.
What We Offer
  • Competitive salary package.
  • Flexible working hours, with some remote work.
  • Supportive, close-knit team culture with a focus on participant outcomes.
  • Comprehensive onboarding and system training.
  • Long-term growth and leadership opportunities.

Interested?

We'd love to hear from you. Please email your CV and a cover letter to:

michaela@mindfulbeings.au

Applications will be reviewed as received — early applications encouraged.

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