Practice Manager

4 weeks ago

Gold Coast, Queensland, Australia at Full time
Practice Manager & PA – Psychology Clinic | Tech + Business Growth Focus

Flexible hours | Southport

We're a growing psychology practice with big ambitions, looking for a tech-savvy, business-minded powerhouse to take charge of operations, streamline systems, and help expand our client base.

This is a role for someone organised, proactive, and fast on the tech uptake—someone who can turn good systems into great ones, protect confidential information, and drive business growth.

Certificate IV in Business Administration (or equivalent)

Minimum 3 years' proven admin or practice management experience in health or allied health

Financial management skills, including budgeting and reporting

Knowledge of Medicare billing and compliance requirements

Key Responsibilities

Set up and optimise systems for maximum efficiency (Coreplus, Cliniko, Microsoft 365, Google Workspace, automations, etc.)

Train the Practice Owner in using systems to make better business decisions.

Manage daily operations and act as Executive PA

Maintain strict confidentiality with client and business information

Increase referrals, boost sales, and improve client retention

Manage a small overseas admin support team

You Bring

Strong tech skills and the ability to make systems run seamlessly

A systems-thinking mindset to spot and solve operational bottlenecks

Business development and sales expertise, with an eye for growth opportunities

Skill in training others in tech and process improvements (bonus if you make it engaging)

Exceptional organisation, discretion, and communication skills—both written and verbal

Experience in healthcare, allied health, or psychology settings preferred

What's on Offer

Flexible hours in a values-driven workplace

The chance to directly shape how a psychology practice runs and grows

How to Apply
Send your CV and a short cover letter telling us about a time you fixed a broken system and boosted business.
Reference: Include the words WHITE ANGEL in your application.

**Successful candidates must pass police check and working with children check.

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a practice manager? Do you have a current Working With Children (WWC) Check? Which of the following medical practice management software do you have experience with? How many years' experience do you have in a training & development role? Do you have experience in administration? Do you have a current Police Check (National Police Certificate) for employment? How many years of people management experience do you have?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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