Hospitality Assistant

3 weeks ago

Cairns, Queensland, Australia Infinite Aged Care Full time
The Role

At Infinite Aged Care, Housekeeping Assistants play a critical role in providing quality housekeeping and cleaning services focused on infection control, ensuring a safe and healthy living environment for residents.

Working closely with the Facility Manager and the Hotel Services Team Leader, you will be responsible for cleaning resident rooms, common areas, the main entrance, outdoor entertainment areas, admin offices, and dining halls. You will also provide laundry services and ensure residents' daily needs are met.

This role involves physical tasks such as bending, squatting, lifting, and pushing items to carry out your duties safely. It's important that you can perform these tasks without risking injury to yourself, colleagues, or residents.

About You

Compassionate, with a customer service mindset, you are a strong communicator and problem solver who 'thinks on your feet', builds supportive relationships, and strives for high standards of cleanliness, hygiene, and order within the facility.

At Infinite Age Care, we hire based on attitude and aptitude. Experience in aged care is not required; however, alignment with our philosophy and values, strong communication skills, computer literacy, and a commitment to resident wellbeing are essential. Additionally, you should have:

  • Demonstrated cleaning experience.
  • Ability to follow checklists and safety procedures daily.
  • Capability to work with chemicals, hazardous products, and heated equipment safely.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills with high empathy, as interaction with residents is frequent.
  • Punctuality and readiness to start shifts positively.
  • A safety-first approach to daily tasks and supporting colleagues to ensure everyone's safety.
Who are we?

Infinite Aged Care is a leading provider of residential aged care services with 17 facilities across Australia. We are passionate about delivering high-quality aged care, creating memorable experiences for residents, and offering our employees opportunities for growth and skill development.

Learn more about us: Aged Care Facilities | Infinite Care

Benefits - Why work for us?
  • FREE mandatory and self-paced training modules throughout employment.
  • Earn extra income via Carefriends employee referral program (*unlimited referrals).
  • Participate in weekly shift bidding for additional shifts.
  • Structured induction with an assigned buddy for initial shifts.
  • Opportunities to cross-skill into hospitality and resident engagement teams.
  • Discounted Fitness Passport for health and wellbeing sessions.
  • Potential for career progression across our 17 homes nationwide.
  • Employee Assistance Program for support with family, financial, and wellbeing issues.
  • Discounted retail, fuel, and technology items via Flare.
  • Discounted health insurance with Australian Unity.

Join us and help make aged care great

Note

Successful applicants will need to complete pre-employment checks, hold a current NDIS clearance, or be willing to apply for one. Proof of age (e.g., driver's license or age card) is required; passports are not accepted. If you don't have proof of age, apply via your state's Department of Transport website.

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